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COMx10

I have another COMx10 but the data is not processing correctly, please see atttached screen shots
by Frankbetz
Wed Nov 11, 2015 4:42 pm
 
Forum: TNG
Topic: COMx10
Replies: 2
Views: 3404

Re: Comx not processing data correctly

Still no response to this issue. Tried calling and leave messages at call desk as well as reception. No call back.
Customer going to throw system out if not resolved by tomorrow. No one seems to care much about reseller support.
by Frankbetz
Mon Nov 02, 2015 2:15 pm
 
Forum: TNG
Topic: Comx not processing data correctly
Replies: 4
Views: 4796

Comx not processing data correctly

screen show and tng raw data attached
by Frankbetz
Thu Oct 29, 2015 1:49 pm
 
Forum: TNG
Topic: Comx not processing data correctly
Replies: 4
Views: 4796

Re: Not billing numbers

Are the new rates availabale yet?
by Frankbetz
Mon Feb 16, 2015 9:44 am
 
Forum: TNG
Topic: Not billing numbers
Replies: 11
Views: 14423

Re: Epygi

Ah Hello, any body home?

It been 5 days since I posted this request?

What is going on with Datatex Support?

You guys want us to post the stuff here, but no one responds to it?
by Frankbetz
Thu Nov 20, 2014 4:29 pm
 
Forum: TNG
Topic: Epygi
Replies: 2
Views: 3205

Epygi

Please see attached files All incomming calls showing as phone number and IP Adress
by Frankbetz
Sun Nov 16, 2014 6:13 pm
 
Forum: TNG
Topic: Epygi
Replies: 2
Views: 3205

Re: Not billing numbers

Last discussed was that Datatex will be releasing new Rate tables, Please could you let me know when the release date will be?
by Frankbetz
Tue Oct 21, 2014 4:06 pm
 
Forum: TNG
Topic: Not billing numbers
Replies: 11
Views: 14423

Comx TNG install, no data

I have followed the instructions to re-install our Comx after it has been away on an upgrade to version Description Com.X1(P) 4B8S, 4 slots Product code 1X-4B8S comx-base-1.3 Com.X base system version 1.3 (All platforms) 1.3.19 comx-gui-1.3 Com.X Web GUI version 1.3 1.3.19 I can not get it to log no...
by Frankbetz
Tue Oct 21, 2014 4:05 pm
 
Forum: TNG
Topic: Comx TNG install, no data
Replies: 1
Views: 2499

Re: Please see below, Client request

See clients comment below:-
Thank you for your response. The idea is to do away with the Servers and also have access. Is it possible to then store all the recordings on a smaller and dedicated hard drive that we are able to access? Await your response.
by Frankbetz
Tue Sep 16, 2014 12:00 pm
 
Forum: Amethyst
Topic: Please see below, Client request
Replies: 3
Views: 5319

Re: Not billing numbers

The client dials 0 for a line then 00870......
That is all they Could give me, apparently this did work previously.

Thanks
by Frankbetz
Mon Sep 15, 2014 11:37 am
 
Forum: TNG
Topic: Not billing numbers
Replies: 11
Views: 14423
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