Datatex Dynamics

I a requesting for a sample custom table, in order to setup rates for a client, Landrover Botswana. I would like to appreciate how the following are considered - Peak and Off-peak hours, Holidays, Cross Network charges etc. Please see the Rate information attached.

Does TNG have Botswana Rates Preloaded?

Hi Belinda,

The issue of outgoing calls showing as incoming is stilol a problem, We (Debswana) would like to report on this. because of this, our customers are not able to allocate calls.

Afternoon,
Can you please assist with the query, using the attached data.
Regards
Anna

Good Day Please assist with resolving call direction on our TNG, all call show as incoming therefore are not charged. please see attached. Also attached are cdr files containing call information to the numbers below. ---0027826562373 09/12/2013 08:47hrs ---71696870 09/12/2013 11:22hrs All these call...

TNG stops importing records as soon as it has to interpret a corrupt record or incorrect format that cannot be interpreted by the plugin. We solve this by guessing the error record, removing it from the file and restarting TNG. Would it not be better to place the faulty record into "Rejected&qu...

Please note that this plugin still interpretes the time incorrectly.

The issue of interfacing the Motorolla radio calls with those orginating from the Cisco extensions is still a problem. Debswana would like to report on this. Can we request that a new plugin for Cisco_Motorolla_Radio_Calls be created?

HI Belinda

Please assit with the issue reported above.

Regards

We have a request for recovery of archived TNG records from Jwaneng for the about 4 months ago, so that reports can be pulled from the system, how can you assist? This is a result of TNG archiving records older that about a month.