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Re: Phonebook Data lost

Hi i cannot find the destinations.txt file as directed, but what i do find is a pb.txt file on this path C:\Program Files (x86)\datatex\tng\export. When i look at this file it has all the phonebook numbers saved there, but it won't let me import them to my live phonebook.
by thembanxumalo
Mon Feb 23, 2015 12:09 pm
 
Forum: TNG
Topic: Phonebook Data lost
Replies: 3
Views: 3562

Phonebook Data lost

Hi,

My client had created a phonebook on tng and now the phonebook and all its data has disappeared. How can I restore this so it shows on tng again? the client is using windows server 2008 R2 and also viewing from a windows 7 32 bit machine, using internet explorer...
by thembanxumalo
Mon Feb 16, 2015 12:17 pm
 
Forum: TNG
Topic: Phonebook Data lost
Replies: 3
Views: 3562

Re: New Version, 1.1.1.11, not working in Swaziland

Hi, my buffer is being detected but the problem is it is notshowing data. I did go into hyperterminal and typed in "s" which shows some data butnot all the time. What I was askingis that is there any configuration I can do on the buffer to eneble it to show data.
by thembanxumalo
Wed Jan 22, 2014 2:19 pm
 
Forum: TNG
Topic: New Version, 1.1.1.11, not working in Swaziland
Replies: 22
Views: 32786

Re: New Version, 1.1.1.11, not working in Swaziland

Hi Belinda, Have had to work on this problem again and I find I am able to log in but am not getting call data. I have copied the Buffer Info i get from TNG and would like you to tell me if there is anything I need to change from what you can see below. The pabx I am using for this is a Panasonic TE...
by thembanxumalo
Mon Jan 20, 2014 1:26 pm
 
Forum: TNG
Topic: New Version, 1.1.1.11, not working in Swaziland
Replies: 22
Views: 32786

TNG not uploading data

Hi,

Am not getting data from my TNG using Panasonic TES824 installed on Windows Server 2008 R2.

I have attached the ini file for you to look at an maybe give me advise ASAP
by thembanxumalo
Thu Nov 21, 2013 11:53 am
 
Forum: TNG
Topic: TNG not uploading data
Replies: 1
Views: 1761

Re: New Version, 1.1.1.11, not working in Swaziland

Hi,

Thanks Belinda, will let you know once problem is sorted.

Regards

Themba
by thembanxumalo
Tue Jul 16, 2013 3:40 pm
 
Forum: TNG
Topic: New Version, 1.1.1.11, not working in Swaziland
Replies: 22
Views: 32786

Re: New Version, 1.1.1.11, not working in Swaziland

Hi Belinda,

Am very sorry not to get back to you on time. i have tested the update and yes it works. The only problem I have now is that I am not getting any calls showing, am not sure what the problem is.
by thembanxumalo
Tue Jul 16, 2013 12:54 pm
 
Forum: TNG
Topic: New Version, 1.1.1.11, not working in Swaziland
Replies: 22
Views: 32786

New Version, 1.1.1.11, not working in Swaziland

Hi have installed version 1.1.1.11 on two different pc's for my clients and have had no luck getting it to work. The installation is done correctly but for some the windows service will not startup. I resorted on one of the installations to use the older version 1.1.0.5 and this worked without a gli...
by thembanxumalo
Thu Apr 04, 2013 11:18 am
 
Forum: TNG
Topic: New Version, 1.1.1.11, not working in Swaziland
Replies: 22
Views: 32786

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