Datatex Dynamics

Good day As per our discussion earlier I'm unable to view the database files with AMT Listen. I ran the old datebase batch file and selected Amethyst 1.5, the backup directory path is d:\ and the root folder of the recording path is also d:\ AMT Listen is then able to list the databases, but when I ...

Belinda Frick wrote:Quote QOT-1202289 was sent for site visit to investigate why not all Avaya calls are being recorded.

Once accepted the call out will be scheduled.

The quote auth was already sent through last week.

As discussed please find the log files. Please confirm if you have received the files