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Amethyst installation on Mitel MVO400

Hi
Is it possible to get documentation or instructions on how to install the Amethyst on the Mitel MVO400?
by theu
Fri Apr 12, 2019 8:44 am
 
Forum: Amethyst
Topic: Amethyst installation on Mitel MVO400
Replies: 0
Views: 280

Budgeting

Is it possible to get a manual / instructions on how to set up budget control for a Mitel?
Is Budgeting software available for dowlosd?
by theu
Tue Jul 31, 2018 5:59 am
 
Forum: TNG
Topic: Budgeting
Replies: 1
Views: 481

TNG NOT DISPLAYING CALLS IN CALL LIST

raw.txt TNG does not update or display new calls in call list When checking pabx output with Hyperterminal, correct SMDR are sent out by the pabx Data is received as indicated in the RAW.TXT file PABX is a Samsung OS7100, PC is running on Windows 8, Version 1.1.1.12 of TNG software is installed RAW...
by theu
Wed Jul 01, 2015 3:13 pm
 
Forum: TNG
Topic: TNG NOT DISPLAYING CALLS IN CALL LIST
Replies: 0
Views: 734

Re: RATES AND CUSTOM RATE FILE

Hi

Why is the TNG rates fixed at R1.00 per minute for all calls, it is still using the default rate table?
by theu
Mon Jan 19, 2015 7:00 am
 
Forum: TNG
Topic: RATES AND CUSTOM RATE FILE
Replies: 4
Views: 2540

RATES AND CUSTOM RATE FILE

Billing rate are R1.00 for all calls and 0.00 for local calls. Upgrade to 1.1.1.12 as per Lee at Datatex support, fault not cleared RAW.TXT file attached. Please email me a custom tariff file as below so that this file can be implemented instead of standard rates CUSTOM TARIFF FILE REQUIRED RATE 1 -...
by theu
Mon Jan 12, 2015 7:02 am
 
Forum: TNG
Topic: RATES AND CUSTOM RATE FILE
Replies: 4
Views: 2540

Cell Phone Numbers Not Displaying

All incoming cell phone numbers are displayed as 007 Kazakhstan. The rest of the numbers display correctly The pabx is a Samsung OS7200, the TNG version is 1.0.7.6 The SMDR output from the pabx shows the correct cell phone numbers when checked with Hyperterminal The SMDR information is sent to a voi...
by theu
Thu Jan 08, 2015 7:47 am
 
Forum: TNG
Topic: Cell Phone Numbers Not Displaying
Replies: 2
Views: 1264

TNG - Windows Server 8

When installing the TNG buffer on Windows Server 8 64 bit, the buffer installs as a USB Serial Converter. When trying to manually update the installed USB Serial Converter driver to Windows 8 64bit, the response is the correct driver is already installed. The same happens when uninstalling and reins...
by theu
Wed Apr 16, 2014 7:44 am
 
Forum: TNG
Topic: TNG - Windows Server 8
Replies: 2
Views: 1577

TNG Password

Hi

I have requested a temporary password for a TNG, Serial: 042C-06B6-202B-D231-93A7, temporary login: admin - 1668D4F7. It does not work, still comes back with invalid username/password.
Do I need a new temp login, or is their another reason?

Thanks
by theu
Wed May 09, 2012 8:00 am
 
Forum: TNG
Topic: TNG Password
Replies: 1
Views: 1099

Uploading data to TNG database

Hi
Is it possible to upload call records from an excel file to the TNG database.
This call records were captured on a Hard & Soft buffer and saved to an excel file.
If possible to upload and use this info in the TNG, what is the procedure.
(See attached file)
Thanks
by theu
Fri Mar 16, 2012 7:51 am
 
Forum: TNG
Topic: Uploading data to TNG database
Replies: 1
Views: 1260

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