Datatex Dynamics

We did the testing yesterday and found that the data all pulls through. However, this tends to happen very unexpectedly so im hoping that there arent any other calls that are being dropped off.

Thank You for updated plugin. Looks like most of the data is correct, just that i received a internal call but it doesnt show on the reports. Howcome are calls being skipped and not recorded?

Any update on this as yet?

I attached all the raw files from the 24th of Feb up until the 1st of march.

Hi Belinda. I Made the calls as discussed. I tried running the reports again and it still give me less data than normal. MY Ext (113)Received call at 10:00 from EXT 123(Internal) Answered MY Ext (113)Received call at 10:00 from EXT 123(Internal) Unanswered MY Ext (113) Outgoing Call at 10:01 made to...