Datatex Dynamics

I have uploaded the new license, still cannot draw any reports. I have attached an image of the "buffer" error that keeps flashing. This occurs in the part circled in red. When I hover over it, it says "buffer not found or invalid buffer". I have also uploaded the latest tng log ...

Hi Belinda, no luck, exact same thing happened as before. I have attached the log.

I requested a new license for my client, however when updating the license nothing happens and the top of the screen says "Please Note: Your license is invalid and the software has stop downloading calls!"

I have attached the tng.ini file and the log file.

Hi Belinda,

As requested, here is the serial.

DBFD-5085-BBEA-78AA

Hi Belinda, I have followed the steps given, but still continue to receive the same error. " Please Note: Invalid subscription key. You may have typed the key incorrectly. If you have typed it correctly as provided, please contact us again and let us know about the problem ." This is the k...

Hi,

I am having an issue with my TNG renewal, I have been given several new serial numbers by Andrea but none seems to be accepted.

I have attached my tng.ini file as requested by the Datatex support team.