I am not sure what exactly you want me to do. ALL outbound calls require PIN codes. The pin codes are being recorded in Asterisk CDR. Pin codes have been configured in TNG ALL call made without speed dials are shown correctly (as per user/pin relationship configured in TNG) Only calls made using spe...
It seems the duplication has been fixed after the upgrade. The pin codes have been set up in TNG correctly (according to document) Calls made WITHOUT using speed dials DO reflect usernames as expected. From my previous post showing duplicate examples from TNG report you can also see that one of the ...
I have upgraded to version 1.0.7.7 as requested. The reports are still showing the duplicate records. (two examples attached) Is there any post-upgrade steps I need to perform to fix the "old" data? You will also notice, from the attached examples, that the record which has been costed (ha...
Hi, I do not believe my problem is due to the CDR data not being formatted correctly. My mappings in cdr_custom is as per requirements detailed in "TNG 4 Asterisk CSV Import Interface" forum post. (http://forums.datatex.co.za/viewtopic.php?f=24&t=51&start=0&#p51): [mappings] Ma...
Hi, rules.ini does have "Internal=1" set. Here is the example of a duplicate call from master.csv: "","7570","*010","from-internal","""Security"" <7570>","SIP/7570-bc13be50","Local/0834026008@from-internal...