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Re: 2711 in front of extension and 11 in front of number

Good day Andre As discussed, this is due to the trunk line that allows the internal calls to be costed. There is a post that you can use that allows does not cost the calls for a specific line. Change trunk number value to INTERNAL Please use this post and confirm if this resolves your issue. Regard...
by Lee Hendricks
Tue Jul 14, 2020 11:34 am
 
Forum: TNG
Topic: 2711 in front of extension and 11 in front of number
Replies: 1
Views: 5578

Re: 2711 in front of extension and 11 in front of number

Good day Andre

This is a duplication of the another post you created.

Further feedback will be provided on the other post.

viewtopic.php?f=11&t=4481
by Lee Hendricks
Tue Jul 14, 2020 11:23 am
 
Forum: TNG
Topic: 2711 in front of extension and 11 in front of number
Replies: 1
Views: 5379

Re: Eset complains about TNG Live

For Windows 10 (and maybe even 8.0 / 8.1) The built in anti-virus needs to be disabled temporarily until the installation is complete. To do this follow these steps: - Click on start - Type in anti and select VIRUS & THREAT PROTECTION - Under Virus and threat protection settings , select Manage ...
by Lee Hendricks
Tue Jun 09, 2020 11:22 am
 
Forum: TNG
Topic: Eset complains about TNG Live
Replies: 3
Views: 9353

Amethyst 2 - Recording share link

By default this function is off/disabled. To enable the function login with the Lead Supervisor access the following: link01.PNG 1. Click on Administrators icon 2. Click on Supervisor Access 3. Select the Supervisor to be affected 4. Scroll down the list to the "SHOW PLAYBACK LINK" and cho...
by Lee Hendricks
Tue Mar 31, 2020 2:47 pm
 
Forum: Amethyst
Topic: Amethyst 2 - Recording share link
Replies: 0
Views: 21452

Re: Barring on tng and Mivb not working

TNG Barring app has since had an update. Please use the following:

For Mitai 5 controllers :
tng-MitelBarring-install-1_0_5_4-m5.zip


For Mitai 6 controllers :
tng-MitelBarring-install-1_0_5_4-m6.zip
by Lee Hendricks
Thu Dec 12, 2019 11:19 am
 
Forum: TNG
Topic: Barring on tng and Mivb not working
Replies: 9
Views: 53788

Re: TNG data gone

Dear Refiloe

Just following up, after Admin contacted you this week.

Could you activate the TNG?
by Lee Hendricks
Wed Oct 09, 2019 4:00 pm
 
Forum: TNG
Topic: TNG data gone
Replies: 17
Views: 175833

Re: Barring on tng and Mivb not working

Philip As discussed earlier by phone, please put the Mitel barring in debug mode(verbose logging) and then make test calls that exceeds the budget amount so that the next call should be barred. Attached the log for the time period of the test call and provide details regarding the test call for us t...
by Lee Hendricks
Wed Oct 09, 2019 3:57 pm
 
Forum: TNG
Topic: Barring on tng and Mivb not working
Replies: 9
Views: 53788

Setting the correct timezone on a Ubuntu 12.04 Server

If you find that the date is incorrect of the server, login as root and run this command.
Code: Select all
dpkg-reconfigure tzdata

Choose the correct country and province
Once done check the time again
Code: Select all
date


date and time should now be correct
by Lee Hendricks
Tue Jul 30, 2019 2:26 pm
 
Forum: Amethyst
Topic: Setting the correct timezone on a Ubuntu 12.04 Server
Replies: 0
Views: 21540

TES : Import Number [UPDATED]

By default the users do not have access to any permissions on their Settings tab. Specific Access can be granted by using the "TESADMIN" profile for that given company FOR THE ADMINISTRATOR - Login with the TESADMIN profile for the company and select the SETTINGS option 002.PNG - Select th...
by Lee Hendricks
Thu Jun 06, 2019 12:01 pm
 
Forum: TNG
Topic: TES : Import Number [UPDATED]
Replies: 0
Views: 1782

Re: MyPBX-Standard V4

Good day Kyle Please find the attached dll and brief explanation of what was done We conducted tests on TNG with the PMyPBX_CSV.dll v2016.10.31.1 plugin and used the call records from the 20170426.csv file that you provided. The total amount of records within this file is 960 entries. We were able t...
by Lee Hendricks
Fri May 31, 2019 11:49 am
 
Forum: TNG
Topic: MyPBX-Standard V4
Replies: 4
Views: 4056
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