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Re: TNG crashes while creating exchange for first time.

Hi,

Any news regarding this will be much appreciated.
by LeeVPNT
Wed Jun 10, 2015 9:29 am
 
Forum: TNG
Topic: TNG crashes while creating exchange for first time.
Replies: 3
Views: 4459

TNG crashes while creating exchange for first time.

tng.zip Hi I need urgent support on this matter. I have a client that I want to display TNG to and how the costing and so on. I have installed the tng and everything successfully once the TNG starts I open the webpage and it tells me loading. After a while it shows that is building the exchange. On...
by LeeVPNT
Mon Jun 08, 2015 4:51 pm
 
Forum: TNG
Topic: TNG crashes while creating exchange for first time.
Replies: 3
Views: 4459

Re: Not billing numbers

I have the same issue with the billing system. I have attached a raw.txt and ami.txt logs.
Please let me know if you require any other information regarding this subject.

Regards
Lee
by LeeVPNT
Fri Mar 13, 2015 11:27 am
 
Forum: TNG
Topic: Not billing numbers
Replies: 11
Views: 14423

Re: TNG not showing report for USERs

So this has already been enabled previously. What is the next step?
by LeeVPNT
Fri Feb 27, 2015 10:26 am
 
Forum: TNG
Topic: TNG not showing report for USERs
Replies: 8
Views: 18897

Re: TNG not showing report for USERs

Yes it does the same. No result
by LeeVPNT
Fri Feb 27, 2015 10:05 am
 
Forum: TNG
Topic: TNG not showing report for USERs
Replies: 8
Views: 18897

Re: TNG not showing report for USERs

Adding a RAW.txt file for further troubleshooting
by LeeVPNT
Thu Feb 26, 2015 12:14 pm
 
Forum: TNG
Topic: TNG not showing report for USERs
Replies: 8
Views: 18897

TNG not showing report for USERs

Hi Support, I am using a Linux based PABX with Elastix as my VOIP system and linked TNG to it. I use firefox and Chrome to access TNG on the system. I can pull any report I want to except any user report. When I do this there is no record of the user ever dialing out. Attached is a ami.txt file and ...
by LeeVPNT
Tue Feb 17, 2015 10:51 am
 
Forum: TNG
Topic: TNG not showing report for USERs
Replies: 8
Views: 18897

TNG not displaying NEW Extension History or Call duration.

Hi Guys , I am not very Linux literate and require to be Linux literate to solve this issue. I use TNG administrator witch is installed on a Linux based PABX system for a multitenant system to bill our clients accordingly. Everything is working perfectly and I have nothing to complain about except f...
by LeeVPNT
Wed Jan 07, 2015 4:43 pm
 
Forum: TNG
Topic: TNG not displaying NEW Extension History or Call duration.
Replies: 0
Views: 1836

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