Hi Belinda We are using a Cardserver for recording, how would I verify AMTCards version? Webadmin is Version 1.6.5.14 Supervisor is Version 1.6.5.2 Amtclient is Version 1_6_5_13 As per the attachments, the virtual extensions are blank The user name is duplicated by the physical extension number and ...
Good day On the Amethyst WebAdmin/Agents/Configure Virtual Extensions/User Name there is over lapping information, it is reflecting the physical extension and the agents actual staff number. How do we create a preference or remove duplicated info to avoid this from happening? Please see attachments.
Leon van Heerden wrote:You can see the last 2 drives are both full. Can you add another drive to store more live or do you want to reduce the amount of data that you store live?
The last recording I am able to view any recordings after 25/02/2015 08:02, I have confirmed with both our sites (VOIP and Card Server) attached is a log file with the error