Datatex Dynamics

Morning Luanda,

I attached the log file I could find for the PBX.

To add,

PSTN0 is incoming, PSTN1 is outgoing.
Only the outgoing calls are displaying the number.

Hi Luanda,

I attached the screenshot for PSTN0/22.

They are running Epygi Quadro M32x
Firm v: 5.3.64
Neotel E1/T1 trunk

if you pay attention to the screenshot, the PBX displays the incoming number correctly, the TNG however is not.

Please advise

Afternoon Luanda,

Neotel cam back and confirmed:

"Here is the confirmation as well.
We do not change the CLI for the calls coming from outside towards the PBX.
And Trunk is active to take calls with any CLI."

Please advise

Hi,

Attached as requested.

Morning,

The client confirmed that Call identity is indeed enabled.
They are not using any PSTN’s or conventional ISDN’s, they are using an E1 ISDN which is 1 emulated ISDN.

Please advise.

Morning,

As requested, latest raw.txt file attached after restarting the 2x services and waiting the requested hour.

Hi Luanda,

raw.txt file attached.

Hi Luanda,

I attached both files as requested.
The path for raw.txt has no "raw.txt" file in the folder, the only file listed is "tng.log"

Afternoon, We have a client running TNG with a buffer. Win 7 Pro x64 SP 1, fully updated. TNG software is 1.1.1.12 The live call log as well as reports display all the incoming numbers and destination as "INCOMING". The client wants it changed. This is what I have done: -> Renamed the exch...