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Re: Registered, but not activated

De-registration logs.zip
TNG logs as per request
by Chris
Mon May 28, 2018 2:35 pm
 
Forum: General Support
Topic: Registered, but not activated
Replies: 2
Views: 5212

Re: Registered, but not activated

I spoke with Datatex now and I was requested to:

The next time when the software deactivates I must send the following info to support.
tng.log

eventlog in windows
by Chris
Fri Mar 23, 2018 3:39 pm
 
Forum: General Support
Topic: Registered, but not activated
Replies: 2
Views: 5212

Registered, but not activated

Good day Support, Please assist with the following issue we are experiencing. We have a TNG for Windows installed at Anderson Transport: Head office/Wellington. The issue we are experiencing is that the software continually deactivates and when this happens, reporting does not work. We then have to ...
by Chris
Mon Mar 19, 2018 10:59 am
 
Forum: General Support
Topic: Registered, but not activated
Replies: 2
Views: 5212

Re: Incoming calls costing on TNG with Farsouth

Hi there,

Are there any updates yet?
by Chris
Wed Apr 19, 2017 11:03 am
 
Forum: TNG
Topic: Incoming calls costing on TNG with Farsouth
Replies: 22
Views: 52291

Re: Incoming calls costing on TNG with Farsouth

Good day All. Any updates please?
I am going to site again tomorrow.
by Chris
Tue Apr 11, 2017 4:52 pm
 
Forum: TNG
Topic: Incoming calls costing on TNG with Farsouth
Replies: 22
Views: 52291

Re: Incoming calls costing on TNG with Farsouth

Good day Sir,

Any updates.
by Chris
Wed Apr 05, 2017 3:55 pm
 
Forum: TNG
Topic: Incoming calls costing on TNG with Farsouth
Replies: 22
Views: 52291

Re: Incoming calls costing on TNG with Farsouth

Hi Luanda,

Thank you for the feedback, I missed the notification.

Herewith the rule.ini
rules.ini
by Chris
Wed Mar 29, 2017 5:05 pm
 
Forum: TNG
Topic: Incoming calls costing on TNG with Farsouth
Replies: 22
Views: 52291

Re: Incoming calls costing on TNG with Farsouth

Hi there,

Any update yet?
by Chris
Mon Mar 20, 2017 12:05 pm
 
Forum: TNG
Topic: Incoming calls costing on TNG with Farsouth
Replies: 22
Views: 52291

Re: Incoming calls costing on TNG with Farsouth

Hi there,

Any update yet?
by Chris
Mon Mar 20, 2017 12:02 pm
 
Forum: TNG
Topic: Incoming calls costing on TNG with Farsouth
Replies: 22
Views: 52291

Re: Incoming calls costing on TNG with Farsouth

Hi Luanda, As per discussion, here is the call data you requested. The first sample is taken out of our VoIP switching platform CLI CLD Direction Setup time Duration Charge Amount 0739936099 27218649074 INCOMING 0.445 1:00 0.00000 _____________________________________________________________________...
by Chris
Fri Mar 17, 2017 3:42 pm
 
Forum: TNG
Topic: Incoming calls costing on TNG with Farsouth
Replies: 22
Views: 52291
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