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Re: No incoming call information on reports

Good day,

Please can you let me have any update.
by janet02
Mon Oct 23, 2017 9:07 am
 
Forum: TNG
Topic: No incoming call information on reports
Replies: 8
Views: 31811

Re: No incoming call information on reports

Morning Odette,

Can you please give me an update on this? I need to get back to the client urgently as they have been waiting for a long time now.

Regards
Janet
by janet02
Mon Oct 16, 2017 10:58 am
 
Forum: TNG
Topic: No incoming call information on reports
Replies: 8
Views: 31811

Re: No incoming call information on reports

Hi Odette,

I thought I had attached the raw data etc. let me try again.

The client only recently required incoming call info so I can't confirm for definite if the issue was always there.

Regards
Janet
wetransfer-f5cc83.zip
by janet02
Fri Oct 06, 2017 11:38 am
 
Forum: TNG
Topic: No incoming call information on reports
Replies: 8
Views: 31811

Re: No incoming call information on reports

Morning support, do you have any news on this.
by janet02
Tue Sep 26, 2017 8:37 am
 
Forum: TNG
Topic: No incoming call information on reports
Replies: 8
Views: 31811

No incoming call information on reports

Hi Support,

A plugin was created for a client last year but there is no incoming call information when drawing reports. Please find raw data, configuration file & a copy of the report.
The ticket for the original plugin was TNG Alcatel OmniPCXOffice Office Link Driver Service Plugin
by janet02
Mon Sep 18, 2017 12:21 pm
 
Forum: TNG
Topic: No incoming call information on reports
Replies: 8
Views: 31811

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