Datatex Dynamics

hi,

Attached is the file incase you need it,

Hi,

The tng.ini file is there do you need me to send it

Hi,

Is there any feedback regarding this

Hi Belinda,

I have attached the log file,

Regards

Hi Belinda,

I have attached the log file,

Hi Belinda,

Please note that when I try to tick "Import files from file" and after applying changes, the changes don't take any effect at all,

I log in using tech password,

Can someone please remote to my PC so we can try and figure this out,

Hi Belinda,

If you can check on the screenshot that I have sent and the icon highlighted in yellow it keeps flickering and when hovering over it gives the following message "Asterisk is not connected"

Is there anything that we need to do from our end,

Hi Belinda,

With this client, we do not have the tnguser.dat and the tnguser.dat files, so what do we do in that case

Good day Support,

Can you please assist we are having issues with tng again, most of the data is gone, like departments information and user details, is there a way we can get them or do we need to re-create them

Hi,

Is there anyone to assist with this request