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Re: TNG RATES IN BOTSWANA

Hi Belindah, I am having a problem with a TNG running on windows 8.1 where calls (for 267 77, 74,75, toll free numbers and international numbers) are not being charged correctly (or NO Cost at all). See the attached file ...I updated to version 1.1.1.12 to attempt to fix the issue but it still did n...
by abbyk
Tue Sep 02, 2014 8:22 am
 
Forum: TNG
Topic: TNG RATES IN BOTSWANA
Replies: 9
Views: 11337

Re: TNG RATES IN BOTSWANA

Hi Belindah, I am having a problem with a TNG running on windows 8.1 where calls (for 267 77...) are not being charged correctly (or NO Cost at all). See the attached file ...I updated to version 1.1.1.12 to attempt to fix the issue but it still did not fix the problem. see the attached sample (SCRE...
by abbyk
Fri Jul 25, 2014 2:56 pm
 
Forum: TNG
Topic: TNG RATES IN BOTSWANA
Replies: 9
Views: 11337

TNG Version 1.1.1.12 not costing calls (267 77)

Hi Belindah, I am having a problem with a TNG running on windows 8.1 where calls (for 267 77...) are not being charged correctly (or NO Cost at all). See the attached file ...I updated to version 1.1.1.12 to attempt to fix the issue but it still did not fix the problem. see the attached sample (SCRE...
by abbyk
Thu Jun 05, 2014 12:32 pm
 
Forum: Support Archive's (ONYXPLUS)
Topic: TNG Version 1.1.1.12 not costing calls (267 77)
Replies: 1
Views: 23229

TNG Version 1.1.1.12 not costing calls

Hi Support, I am having a problem with a TNG running on windows 8.1 where calls are not being charged correctly (or at all). I updated to version 1.1.1.12 to attempt to fix the issue but it still did not fix the problem. On checking the costing via the rates tool, calls are not billed correctly. (TN...
by abbyk
Wed Jun 04, 2014 2:48 pm
 
Forum: Support Archive's (ONYXPLUS)
Topic: TNG Version 1.1.1.12 not costing calls
Replies: 1
Views: 2452

ratebook is unable to determine the Zone TNG 1.0.7.0

When I use the call cost calculator to determine the rate for certain calls, the bw_mascom(M3) ratebook is unable to determine the Zone for any local calls (748, 749,753 etc). It sets the Zone to "NOT" and doesn't give any value. it does the same thing for (M) bw_btc (768, 758, 790).
by abbyk
Wed May 14, 2014 3:07 pm
 
Forum: Support Archive's (ONYXPLUS)
Topic: ratebook is unable to determine the Zone TNG 1.0.7.0
Replies: 1
Views: 2512

Re: TNG ratebook is unable to determine the Zone for calls

When I use the call cost calculator to determine the rate for certain calls, the bw_mascom(M3) ratebook is unable to determine the Zone for any local calls (748, 749,753 etc). It sets the Zone to "NOT" and doesn't give any value. it does the same thing for (M) bw_btc (768, 758, 790).
by abbyk
Wed May 14, 2014 2:59 pm
 
Forum: TNG
Topic: TNG RATES IN BOTSWANA
Replies: 9
Views: 11337

TNG RATES IN BOTSWANA

Hi,
Hello forum i install one TNG few months back. it is working okay but the rate charge is showing call to PSTN and Cell phone are same . how can i change it. the rates are false... its over charging myclients... Again how do you do leastcost routing in TNG?

regards
by abbyk
Thu May 08, 2014 1:54 pm
 
Forum: TNG
Topic: TNG RATES IN BOTSWANA
Replies: 9
Views: 11337

KX-TD500 RAW DATA

raw.txt
MY REPORTS DOES NOT SHOW NAMES
by abbyk
Mon Feb 18, 2013 9:50 am
 
Forum: TNG
Topic: KX-TD500 RAW DATA
Replies: 1
Views: 1899

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