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printouts not reflecting pin users.

pluginn used PNEC_96i_rev2.dll.
W/047 is the code I used.
on the call list page, no call data reflected upon termination of the call made.
ticking or unticking -swap pin code to account user field,makes no difference.
the Pabx is an SV8100.
by quentin jones
Fri May 29, 2015 10:18 am
 
Forum: TNG
Topic: printouts not reflecting pin users.
Replies: 0
Views: 1609

NEC SV8100 no user via PIN reports.

using plug in ----PNEC_96i_rev2.dll,and please note that on the raw data W/001 appears as the code been used.but when trying to print out the reports -no records are printed.
by quentin jones
Fri Nov 14, 2014 8:47 am
 
Forum: TNG
Topic: NEC SV8100 no user via PIN reports.
Replies: 0
Views: 1532

Re: TNG keeps on reverifying the Buffer

Cherlow,please find attached files - rawnov2013e.txt is straight from PBX to laptop via Hyper,rawnov2013.txt is via TNG Buffer to laptop,raw.txt is from TNG PC before stopping of recording of calls,rawstop.txt is a dump of Buffer after calls failed to parse through to TNG PC,also attached is the log...
by quentin jones
Thu Nov 28, 2013 1:13 pm
 
Forum: TNG
Topic: TNG keeps on reverifying the Buffer
Replies: 2
Views: 2564

TNG keeps on reverifying the Buffer

on a restart the TNG program starts to receive some calls and writes them to the raw.txt file then suddenly stops and when looking at the log file,it states that TNG is busy reverifying the buffer. i then have to restart or stop the services and the TNG collects a few records and the process starts ...
by quentin jones
Wed Nov 27, 2013 11:04 am
 
Forum: TNG
Topic: TNG keeps on reverifying the Buffer
Replies: 2
Views: 2564

TNG not costing the raw data file.

Belinda,as per our discussion earlier,attached is the TNG config file and the raw file which I had changed and tried to set the term characters from 3 to 10,still no go.
by quentin jones
Tue Nov 05, 2013 12:53 pm
 
Forum: TNG
Topic: TNG not costing the raw data file.
Replies: 1
Views: 2006

Re: buffer not found

end of my tether,Windows finds the USB Buffer and by typing SYS - i get the info.but the buffer is not found or says invalid.i tried to change the baud rate and got the attached error,please assist.
by quentin jones
Mon Oct 21, 2013 4:08 pm
 
Forum: TNG
Topic: buffer not found
Replies: 3
Views: 2965

buffer not found

good day team,i have reinstalled TNG on the SuperMicro 19u PC,after reinstalling Windows 7.
on installation windows dedects the buffer plugged into the USB port,but when installing TNG,message appears buffer not found or invalid,please provide a solution.
attached is the config and log files.
by quentin jones
Wed Oct 16, 2013 10:10 am
 
Forum: TNG
Topic: buffer not found
Replies: 3
Views: 2965

TNG printouts incorrect.

Good Day Team,the August printouts that I've done reflect only an 5th of what it should be,the FDCR/SMDR records are going via an Pachi Buffer and upon looking at the raw data there appers to be strange characters between the records,could this be due to many infrequent power outages,would I have to...
by quentin jones
Wed Sep 04, 2013 9:20 am
 
Forum: TNG
Topic: TNG printouts incorrect.
Replies: 1
Views: 1999

migration from Topaz to TNG

when upgrading,to import Dept's/users/account code files to TNG will I be able to import in *.csv format? and how,and old Topaz raw data or PIP files to be processed in new TNG?.
by quentin jones
Fri May 24, 2013 8:54 am
 
Forum: Topaz
Topic: migration from Topaz to TNG
Replies: 1
Views: 6267

Re: Error showing table full

Odette,after the three Trans file were loaded,and up trying to import the pip files got to about the 5th one and our friend Table Full appearred,attached are the log and sceen shot.
by quentin jones
Tue Apr 23, 2013 2:56 pm
 
Forum: Topaz
Topic: Error showing table full
Replies: 8
Views: 12033
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