Datatex Dynamics

Thank you I've run through the initial setup of new extension in link you provided, and it seems that the specific extension was not registered as a controller on the 'Configure AMTMitel' side. This seems to be the only difference on our side from the guide . I have added it there and asked the supe...

We have an issue where only one of our users does not show up in the Amethyst recording logs… The agent client does not seem to do anything when a call is made/received on the user’s system (on other users pc’s the client pops up when a call is made with the details of the call). The administrator s...