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Re: Client Outgoing Number

Good Afternoon Belinda IT seems this problem has started again. I checked the AMTMitel logs and found the same congestion errors. I rebooted the AMTMitel service but now it seems as though the AMTMitel initialization is in a loop. See an extract from the logs when i stopped and started the AMTMitel ...
by CMVAS Support
Tue Mar 18, 2014 3:43 pm
 
Forum: Amethyst
Topic: Client Outgoing Number
Replies: 8
Views: 10224

Re: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I

Hi Belinda

Please find attached the information requested.
by CMVAS Support
Mon Mar 17, 2014 3:02 pm
 
Forum: Amethyst
Topic: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I/O E
Replies: 9
Views: 9944

Re: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I

Hi Belinda

Please see attached, Archive settings set to LOCAL. And when doing a test everything looks fine.

Please urgently advise.
by CMVAS Support
Mon Mar 17, 2014 10:10 am
 
Forum: Amethyst
Topic: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I/O E
Replies: 9
Views: 9944

Re: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I

Please see the screenshot showing 95GB free

http://imgur.com/3qTgmVL
by CMVAS Support
Wed Mar 12, 2014 4:59 pm
 
Forum: Amethyst
Topic: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I/O E
Replies: 9
Views: 9944

INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I/O E

Please advise what i need to do to resolve this issue --------------------- CRITICAL ERRORS START HERE --------------------- 2014-03-10 21:10:06 2014-03-10 21:10:06 ARCHIVE ERROR: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I/O ERROR ---------------------- CRITICAL ERRORS END HERE -------...
by CMVAS Support
Tue Mar 11, 2014 5:25 pm
 
Forum: Amethyst
Topic: INSUFFICIENT FREE SPACE FOR DATABASE ON ARCHIVE DRIVE: I/O E
Replies: 9
Views: 9944

Re: Client Outgoing Number

Good Afternoon Please see attached the log file, i do not see and STOP messages on the first 2 pages and there is still no dialed number being displayed. Please could you login and assist, I have been struggling for 3 days trying to fix this. http://s000.tinyupload.com/index.php?file_id=039062357269...
by CMVAS Support
Fri Feb 07, 2014 2:43 pm
 
Forum: Amethyst
Topic: Client Outgoing Number
Replies: 8
Views: 10224

Re: Client Outgoing Number

Please see below the errors im getting i the AMTMitel log file 2014-02-07 11:17:04.181 [1.6.4.23] Error in MiTAI_DN.GetDNUsername: SXLineInformation: SXERR_CONGESTION 2014-02-07 11:17:18.184 [1.6.4.23] Error in MiTAI_DN.GetDNUsername: SXLineInformation: SXERR_CONGESTION 2014-02-07 11:17:32.187 [1.6....
by CMVAS Support
Fri Feb 07, 2014 11:20 am
 
Forum: Amethyst
Topic: Client Outgoing Number
Replies: 8
Views: 10224

Re: Client Outgoing Number

Please advise if anyone has looked at this fault?

I have phoned in to Support and left a voicemail as nobody was available!
by CMVAS Support
Thu Feb 06, 2014 2:49 pm
 
Forum: Amethyst
Topic: Client Outgoing Number
Replies: 8
Views: 10224

Client Outgoing Number

Hi

My client says that when they trying to pull call records from the Amethyst it only shows the name and Extension number, it no longer shows the outgoing number or incoming number.

Please advise how i can resolve this.
by CMVAS Support
Thu Feb 06, 2014 12:14 pm
 
Forum: Amethyst
Topic: Client Outgoing Number
Replies: 8
Views: 10224
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