Datatex Dynamics

Hi there We have a tng 4 Asterisk, that was loaded on a ComX unit. We have had to replace the SD card in the comX unit as the previous one has gone faulty. Please can you advise as to the process to re-install TNG and then what needs to be done to re-license the software. Also is there any way we ca...

Hi there We have tried the changes you suggested, yet we still have the issue of the system at random ending up with a high load which then effects the call quality. We then stop TNG and everything works well. We have another centos machine on site which we would like to put the TNG on. Please can y...

We have TNG on comX running but have regular issues with high cpu usage which effects call quality.

We wish to install the TNG on it's own server and wish to know how to transfer the data and license between the installations.

Regards
Darryl Baumann

I have TNG running on a ComX unit. Everything appears to be working, the only two issues we have which i hope someone can help us with. 1) Ext XXX makes an outgoing call, this shows up in TNG with a cost, but then the call is transferred to Ext YYY. The second part of the call is in TNG, but as an i...

Thank you

I came right with the pins, but it is only affecting the new calls.

Is there any way to get the changes to effect the past records.

Hi there We have a TNG4Asterisk loaded on a ComX5. I have the system logging calls, but am having issues that it is not detecting pin codes used. If I look in the call logs, I see the pins there, yet if I do a user detail report, I get Please Add under account. I have added all the pins in User Conf...