Search found 15 matches

Return to advanced search

Re: VoIPRecorder not recording

I came right. It was my Switch, that was mirroring the network port from the PABX. It lost its config. I added the port mirror on port 20 and monitor on port 15 and it is working again.
by GreggB
Fri Jun 07, 2013 4:26 pm
 
Forum: Amethyst
Topic: VoIPRecorder not recording
Replies: 1
Views: 2627

VoIPRecorder not recording

2013-06-07 11:27:24.263 [1.6.3.29] MTOpenBoard attempt 2 (Error code: 0xE0002018: Board device not opened for access) 2013-06-07 11:27:34.590 [1.6.3.29] MTOpenBoard attempt 3 (Error code: 0xE0002018: Board device not opened for access) 2013-06-07 11:27:44.917 [1.6.3.29] MTOpenBoard attempt 4 (Error ...
by GreggB
Fri Jun 07, 2013 11:53 am
 
Forum: Amethyst
Topic: VoIPRecorder not recording
Replies: 1
Views: 2627

VoIPRecorder Add Remove Phones

Hi,

Please give me the step by step procedure to add and remove phones from my VoIPRecorder.

We use MAC address tracking

This is very urgent please

Thank you,
Gregg
by GreggB
Fri Mar 08, 2013 1:44 pm
 
Forum: Amethyst
Topic: VoIPRecorder Add Remove Phones
Replies: 1
Views: 2567

Re: Symantec Backup Exec 2010

Hi Leon,

Can you please quote first.

I can do the upgrades myself, if I can just fine the downloads on your website.

Thank you,
Gregg
by GreggB
Thu Feb 14, 2013 1:20 pm
 
Forum: Amethyst
Topic: Symantec Backup Exec 2010
Replies: 7
Views: 13072

Re: IP Voice Recording - Auto popup for notes

I changed the extension to 9725 and the popup came up :)

the only problem is I need to change the extensions to the new 08xx range, see the ini screen shot I sent earlier
by GreggB
Wed Jan 23, 2013 10:49 am
 
Forum: Amethyst
Topic: IP Voice Recording - Auto popup for notes
Replies: 10
Views: 11593

Re: IP Voice Recording - Auto popup for notes

Hi Belinda,

It is recording on x9725, but her extension has changed from 9725 to 0825

Please advise
by GreggB
Wed Jan 23, 2013 10:37 am
 
Forum: Amethyst
Topic: IP Voice Recording - Auto popup for notes
Replies: 10
Views: 11593

Re: IP Voice Recording - Auto popup for notes

Hi Belinda,

I see the INI file on our windows box that does the IP voice recording, still has the old 97xx numbers instead of the 08xx numbers.

How do I change this? I have changed it to 08xx and saved it, but it just goes back to 97xx

Please advise,

Thank you,
Gregg
by GreggB
Wed Jan 23, 2013 7:37 am
 
Forum: Amethyst
Topic: IP Voice Recording - Auto popup for notes
Replies: 10
Views: 11593

Re: IP Voice Recording - Auto popup for notes

Hi Belinda,

I have added the physical device 0825 see attached, but it is still not popping up
by GreggB
Tue Jan 22, 2013 3:38 pm
 
Forum: Amethyst
Topic: IP Voice Recording - Auto popup for notes
Replies: 10
Views: 11593

Re: IP Voice Recording - Auto popup for notes

Hi Belinda,

See attached supervisor, Extension 9725 is 0825, we changed the number, will this have any affect?
by GreggB
Tue Jan 22, 2013 3:25 pm
 
Forum: Amethyst
Topic: IP Voice Recording - Auto popup for notes
Replies: 10
Views: 11593

Re: Symantec Backup Exec 2010

I am trying to upgrade from Version 1.6.3.18 to 1.6.4.10 server and 1.6.4.6 Webadmin

Where can I get the downloads?
by GreggB
Tue Jan 22, 2013 3:17 pm
 
Forum: Amethyst
Topic: Symantec Backup Exec 2010
Replies: 7
Views: 13072
Next

Return to advanced search

cron