Datatex Dynamics

Ami Log As Requested.

Andrew

Since my last update to this ticket TNG processed data for 4 days (up till 4 February) and never again. Any feedback on my previous post? Is this something that can be rectified?

Thanks
Andrew

Hi Belinda Ran TNG using strace as requested. Attached logfile. The trace file is too large to upload. Below please find the Dropbox link. https://www.dropbox.com/s/cspf8st8lrwn4vu/trace.log.gz?dl=0 I ran it yesterday and today; yesterday TNG processed the CDR flatfiles; same today; took an hour and...

Hi Odette Below is the information as requested. As mentioned, when we ran 1.0.7.0 we had very little problems. The main reason for upgrading was the fact the 1.0.7.0 could not cost 06X numbers. We had the same issue on 1.0.7.0 with the peer list, but we did not go for days where the list was not pr...

Dear Sir / Madam We have a customer with 424 peers/extensions defined on their Asterisk PBX. TNG has not loaded any CDR data for 10 days as it is unable to process the Peer List. TNG logfile is full of entries below 2019-01-23 10:46:14:704 [1.1.1.13] - [AMI LOG] - Waiting on Dial Plan and Peer List ...

We run TNG for Asterisk on a server with 540 peers configured; restarted tng 3 days ago; has still not managed to process the peerlist. Ami log indicated that peerlist request is sent roughly every minute, which is not enough time for the previous request to complete. 2018-12-14 11:44:41:079 [1.1.1....

Dear Sir / Madam

Attached is an example of a report with calls but no cost (destination 064...). The Call Cost Calculator does calculate a value for the numbers.

TNG v 1.0.7.0 for Asterisk; default ratebook is za_telkom.

Regards
Andrew

Hi Luanda Thank you for your response. I tried the Page Break option with no joy (please see attached). I think you misunderstood me with the re-run request. We have a customer where two months in a row the reports did not reach the customer by email as configured (smtp relay and postfix issue). We ...

I have a couple of questions re reports 1) Is it possible to print a detailed User Detail Report with page breaks after each user (will be handy to schedule 1 report as opposed to many individual; also, no need to create new scheduled reports for new users/extensions)? 2) Is it possible to re-run sc...

Hi Luanda

Managed to get TNG working again. Changed manager settings to be (not sure if CDR is necessary)

read = system,command,cdr
write = system,command,cdr

Started processing 480 peers @ 08:09:31; completed @ 08:29:03.

Andrew