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Amethyst 2 Archive facility

The new Amethyst 2 Archive service can be used without sharing a windows or network drive. Requirements ⋅ Windows Server with local drives that have storage available for the recordings. The service can't access mapped drives. ⋅ HTTPS access between the Amethyst 2 server and the ...
by Leon van Heerden
Thu Jun 04, 2020 3:28 pm
 
Forum: Amethyst
Topic: Amethyst 2 Archive facility
Replies: 0
Views: 7

Re: TNG install on linux

Here with the preferred config for the install: TNG and Asterisk: Suggested setup I will attached an RPM install for Centos HERE . You will have to upgrade it to version 1.1.1.13 after you have run it once to build all the required files. You can use the update 1.1.1.13 from the website Install comm...
by Leon van Heerden
Thu Jan 09, 2020 1:11 pm
 
Forum: TNG
Topic: TNG install on linux
Replies: 3
Views: 458

Re: TES Budget Config

Version 1.7.4.3 of Amtmitel is required for proper Siptrunk barring.
This is the MiTai 6 Version
by Leon van Heerden
Thu Nov 28, 2019 12:49 pm
 
Forum: TNG
Topic: TES Budget Config
Replies: 1
Views: 1018

Re: Barring on tng and Mivb not working

Here with an Update for the TNG Barring for Mitel version 7 and 8 (MiTAI 5) Please add the following section to your INI file and replace the IP with your Mitel IP and the "SIP_TRUNK1" and "SIP_TRUNK2" with the Network Element of your Sip trunks: [SIPTRUNKS_192.168.15.22] SIP_TRU...
by Leon van Heerden
Thu Nov 28, 2019 9:07 am
 
Forum: TNG
Topic: Barring on tng and Mivb not working
Replies: 9
Views: 876

QUEUEREFERENCE in amtmitel and crecallinfo

The QUEUEREFERENCE allows the queue or DID number to be placed in the reference field on the recordings. These are the different behaviour: 0=Disabled 1=DID value available from the previous device 2=Queue from the previous device 3=DID fro the First Device detected on the call 4=Queue from the firs...
by Leon van Heerden
Fri Oct 11, 2019 2:31 pm
 
Forum: Amethyst
Topic: QUEUEREFERENCE in amtmitel and crecallinfo
Replies: 0
Views: 211

Re: Unable to access tng shortcuts

As Discussed. Checking the logs in /opt/datatex/tng/logs/20190822/ you can use this command to view the log live. (user CTRL + C to stop the tail command. ) tail -f tng.log Next open the page with Chrome and then open the developer console. (F12) go to the CONSOLE tab and then try and click on the b...
by Leon van Heerden
Thu Aug 22, 2019 10:10 am
 
Forum: TNG
Topic: Unable to access tng shortcuts
Replies: 3
Views: 374

Amethyst webadmin seems to get stuck when purging

The Amethyst Webadmin 1 can get stuck if there is to many files in the change.log that needs to be processed. The following command will show all the change.log files that the webadmin is possibly picking up to process: ls -l /opt/amethyst/bin/change.log* /opt/amethyst/bin/hdd/change.log* /opt/ameth...
by Leon van Heerden
Tue Aug 06, 2019 9:04 am
 
Forum: Amethyst
Topic: Amethyst webadmin seems to get stuck when purging
Replies: 0
Views: 224

Amtmitel 1.6.8.7

There is a new option to allow the Queue number from the Mitel to be shown in the Recording Reference field of the recording made. By enabling the option QUEUEREFERENCE, in the INI file, the queue number, if available, will be sent through as part of the recording information to the recorder. It is ...
by Leon van Heerden
Mon Jul 29, 2019 1:29 pm
 
Forum: Releases
Topic: Amtmitel 1.6.8.7
Replies: 0
Views: 216

CRE Extensions moved to a different controller

If you have a problem with the Controller IP not changing on the CRE recording configuration, even though the extension has been moved to another controller. The CRE might have cached the extension's initial IP and it keeps using it. We have seen this issue at Hosted sites, where there are many diff...
by Leon van Heerden
Tue Jul 09, 2019 4:15 pm
 
Forum: Amethyst
Topic: CRE Extensions moved to a different controller
Replies: 0
Views: 298

Re: TNGBuffer CLI rules

Voipsweeper can also check the USERNAME field.
by Leon van Heerden
Tue Jun 11, 2019 4:35 pm
 
Forum: TNG
Topic: TNGBuffer CLI rules
Replies: 2
Views: 1782
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