Datatex Dynamics

Refer to Discourse post:
https://discourse.datatex.co.za/t/ccd-c ... essing/116

PLEASE NOTE:

Mitel requires a usage license for Mitai from version 6+
This fee is payable to Mitel.

Also refer to topic:

Centos 6 and TNG

To enable auto purge for AMETHYST2 the Archive service must be installed. There are no auto purge/'days to keep alive' feature without the Archive service running. Advantage is that: ⋅ archived recordings can be access via Supervisor2 and ⋅ the Archive Service maintains the EXCLU...

If recordings has been archived in AMETHYST1 and has not yet been purged from the database at the time of the upgrade, and the Archive Service is installed, those recording can be accessed via Supervisor2. The Archive Service must be configured to include those locations. The locations must be avail...

QUESTION: I need to see the space allocation of the drive space on the AMETHYST2 server. How can I check this? OVERVIEW: There is an option to pull a manual report, the System Status report, which indcludes disk information. SUGGESTION: ⋅ Log into Webadmin: 20201208-AMT2-login.png ⋅&...

Log into Supervisor with administrator login: 20201119-AMT2-SUP-1.png Select ‘Administrations’ page: 20201119-AMT2-SUP-admin-1.png Select 'Group User Maintenance': 20201124-AMT2-SUP-Group-1.png Select the required Supervisor group name. NOTE: You must first create the Supervisor group under 'Add/Cha...

Log into Supervisor with administrator login: 20201119-AMT2-SUP-1.png Select ‘Administrations’ page: 20201119-AMT2-SUP-admin-1.png Click on the icon for Group Diagram: 20201119-AMT2-SUP-diagram-1.png To see which supervisor are linked to which groups tick ‘Show supervisors linked to the group’. To s...

Mitel was upgraded from Version 8 to Version 9 by Senzo. The TNG Barring service that is running is the old version that doesn’t support MiTAI 6, for example: dtxMitel_MiTai.log: 2020-09-21 00:03:48 [1.0.5.4] Error connecting to 172.16.108.2 2020-09-21 00:04:48 [1.0.5.4] Error in MiTAIController.Ope...

How do I add CRE extensions to recording in AMETHYST2? OVERVIEW: In AMETHYST2 you set the devices to be recorded to RECORD status in AMETHYST Webadmin on the MAPPING screen. 20201001-AMT2-MAPPING.png You cannot add the device, it will auto update to the MAPPING screen once the first recording is mad...