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Phone Display types for the cardserver

In the Cardserver INI file, under [OPTIONS], there is a PHONEDISPLAY= entry. This can contain the following values, depending on which PABX and phones are connected: 0 - None 1 - Alcatel 4200 / 4400 2 - Samsung 7200 / 7400 3 - Intertel 4 - Ericsson BP250 5 - Siemens HiPath 3750 / 3800 6 - Ericsson M...
by Hilton Williams
Tue Feb 05, 2013 3:35 pm
 
Forum: Amethyst
Topic: Phone Display types for the cardserver
Replies: 0
Views: 1403

Avaya dialer integration not receiving events (solved)

This post is for a problem with the Amethyst Avaya Proactive Contact integration, but may apply to any CORBA client on Ubuntu. The integration in Amethyst connects via CORBA (JacORB) to the Avaya Proactive Contact server (the dialer). On Ubuntu, the entry for the host machine is 127.0.1.1. This caus...
by Hilton Williams
Fri Dec 02, 2011 2:05 pm
 
Forum: Support Archive's (Amethyst)
Topic: Avaya dialer integration not receiving events (solved)
Replies: 0
Views: 1794

Avaya Dialer integration with Amethyst

It is now possible to integrate an Amethyst call recording solution with the Avaya dialer. Amethyst will record calls taken by agents exactly as if the call had taken place on its own (instead of as part of a long call between the dialer and the PABX. Call details include the Avaya agent code as the...
by Hilton Williams
Mon Aug 22, 2011 2:00 pm
 
Forum: Releases
Topic: Avaya Dialer integration with Amethyst
Replies: 0
Views: 1332

Release notes: AMTMitelCRE 1.6.4.6

⋅ Avaya Dialer integration via external call control (an external application controlling the CRE recordings). ⋅ Fixed major bug where the CRE would almost always be killed off if it tried to process a 2 GB PCM file. ⋅ Fixed bug where CRE would not create a recording i...
by Hilton Williams
Mon Aug 22, 2011 1:39 pm
 
Forum: Releases
Topic: Release notes: AMTMitelCRE 1.6.4.6
Replies: 0
Views: 1169

Release notes: AMTMitel 1.6.3.22

  • UpdateTrunkCall is no longer called for IP trunks on trunk-to-trunk calls. This has no functional affect on code logic, it simply eliminates an unnecessary log message.
by Hilton Williams
Mon Aug 22, 2011 1:38 pm
 
Forum: Releases
Topic: Release notes: AMTMitel 1.6.3.22
Replies: 0
Views: 1139

Release notes: Server 1.6.4.1

  • When running as a remote server, the physical device list is now built in shared memory - this is required for USB clients at remote sites.

Previous versions of the Remote Server 1.6.3 did not work in these situations.
by Hilton Williams
Mon Aug 22, 2011 1:37 pm
 
Forum: Releases
Topic: Release notes: Server 1.6.4.1
Replies: 0
Views: 1306

Release notes: AMTCards 1.6.3.15

⋅ Added zero voltage timeout for analogue lines. This allows the user to configure the duration of zero voltage before the cardserver decides a channel is faulty. Default is 30 seconds, maximum is 5 minutes. This is configurable per channel in a new section named VOLTAGETIMEOUT - the entr...
by Hilton Williams
Mon Aug 22, 2011 1:36 pm
 
Forum: Releases
Topic: Release notes: AMTCards 1.6.3.15
Replies: 0
Views: 1288

Release notes: AMTMitel 1.6.3.21

  • Added support for PIN codes for TNG SMDR.
  • Added support for transferred calls to IP trunks.
  • Fixed minor bug where action showed as O__UNANSWER.
by Hilton Williams
Mon Aug 22, 2011 1:27 pm
 
Forum: Releases
Topic: Release notes: AMTMitel 1.6.3.21
Replies: 0
Views: 1186

Release notes: AMTMitel 1.6.3.20

  • Fixed bug where AMTMitel would crash if calls occurred during startup.
  • Now sends a critical e-mail when it re-connects, and when it fails to load the Mitel libraries.
by Hilton Williams
Mon Aug 22, 2011 1:26 pm
 
Forum: Releases
Topic: Release notes: AMTMitel 1.6.3.20
Replies: 0
Views: 1204

Release notes: VoIPRecorder 1.6.4.0

⋅ Split into VoIPRecorder and VoIPSweeper, to separate the recording and processing code, due to difficulties resolving low memory situations which could adversely affect recording. The problem is memory fragmentation when processing long recordings, and threads being created during that ...
by Hilton Williams
Mon Aug 22, 2011 1:25 pm
 
Forum: Releases
Topic: Release notes: VoIPRecorder 1.6.4.0
Replies: 0
Views: 1368
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