Datatex Dynamics

I have determined the start date to be 3 Years and 9 Months ago. The end date is 25 February 2013.

However, there is no Transaction details report. See screenprint attached.

Where to from here?

Please could someone assist with my previous post, or alternatively, schedule a support representative to come out to site to assist with resolving the issue.

The version of the TNG software installed is 1.0.6.0.
Your instructions all relate to 1.0.6.6.
How do I determine the gaps in the data?

Belinda,

As requested, I have registered on the forum to submit the issue and obtain further assistance.

The SMDR Link service is running and appears to be importing data, however, all the data has not been imported, and there are gaps in what data appears on the system.