Datatex Dynamics

Hi Belinda,

I will be going on site to do this tomorrow morning (10/10/2012)to investigate directly.

Could you please provide the script for Amethyst 1.5 that forces the archive to use an external USB archive drive?

Thanks

Hi Belinda, 149_07DCF9F24D1D16 next segment that is save is attached and has the following details User Name HILARY LUMB Extension 3755 User IP AMTCARDS Destination PRETORIA - (ZA) When 2012-09-04 09:01:17 Number 0123484569 Recording # 149_07DCF9F2947716.GSC Duration 0:02:15 A screen shot for the pe...

Hi Support,

Sorry for the delay. couldn't access the remote site.

The USBClient is Version USB 1.6.1.2

Attached is a complete log file showing the error. Rebooting the pc does not resolve the problem.

Let me know

Hi Support, I have a customer whose trunk side recording for the Console on the Mitel 3300 are cutting the recording segments too early. Attached please find example of recordings and smdr data(example.rar). You hear the music on hold, but never the switchboard operator. According to the smdr data t...

Hi Support I am getting the following error messages in the logs for a USBClient: [2012-08-29 10:15:57] StoppedRecording - Duration: 00:05:43 Path: C:\Documents and Settings\All Users\Application Data\Datatex\USBClient\ops01\148_DB4B4805976F58.GSM [2012-08-29 10:15:57] Archiver: Execute: File alread...

Hi All, I am got the following critical error notification from Amethyst: [2012-08-15 13:12:15] Syslog log, : Aug 15 13:04:50 voicesrv kernel: ldm_validate_partition_table(): Disk read failed. [2012-08-15 13:12:15] Syslog log, : Aug 15 13:04:50 voicesrv kernel: unable to read partition table The ser...

Hi Support, Where can i get the plugin for the Samsung OfficeServ 7070? Example of rawdata below: 0000000001111111111222222222233333333334444444444555555555566666666667777777777888888888899999999990000000000 12345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012...