Hi Support, Getting the following error when Amethyst 1.6 attempts to run scheduled archive: CRITICALERROR|32000|STOP|2013-02- 0906:50:06Archiveerror:Errorencryptingdatabase:Operationnotpermitted ******CriticalErrorssentto******* 2013-02-1906:50:062013-02-1906:50:06ARCHIVEERROR:ERRORENCRYPTINGDATABA...
The recording was found on a archive drive after checking for the file reference on the remote usbclient machine. The usbclient is running version 1.6.1.2 It appears that the client pc's date was incorrect, so the recording was incorrectly date stamped etc. Searching on for the file reference on ame...
The devices on these extensions are Mitel 5550 IP Consoles, so they will be reported as ATTN1, ATTN2 etc or the windows usersname of the cosole operattor (depending on programming). Both will report a alphanumeric name and not a number as their extension/device name.
Hi Belinda, Any feedback? If you look at the calls that you extracted from the data you will see that the console outgoing calls are not recorded under the console names/extension. The line numbers are used as the extension numbers... So it seems to be a simple error of the incorrect string being ca...