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Re: TNG - Botswana Rates Information 22062020

Dear Anna

TNG has Botswana rates.
Re: TNG 1.1.1.12 incorrect referencing on destinations

If the rate is incorrect you can use custom rates to fix the rate per prefix.

Custom rates can be configured as per post:
TNG - Simple Custom Rate
by Belinda Frick
Wed Jun 24, 2020 9:29 am
 
Forum: TNG
Topic: TNG - Botswana Rates Information 22062020
Replies: 2
Views: 6597

Re: TNG - BOTSWANA RATES 22062020

Anna you can refer to the following forum post:

Re: TNG 1.1.1.12 incorrect referencing on destinations
by Belinda Frick
Wed Jun 24, 2020 9:23 am
 
Forum: TNG
Topic: TNG - BOTSWANA RATES 22062020
Replies: 1
Views: 6155

Configure iRecall replication

REQUIRED: ⋅ AMT1 Web Admin 1.6.5.27 or newer. ⋅ iRecall extension to be added to device list. ⋅ iReCall Replicator ⋅ Logins for iRecall to configure replicator with same details. STEPS: ⋅ Log into webadmin: AMT1-Webadmin016527.png ⋅ Add iR...
by Belinda Frick
Thu May 07, 2020 4:37 pm
 
Forum: Support Archive's (Amethyst)
Topic: Configure iRecall replication
Replies: 0
Views: 19842

Re: Error Licensing TNGLive

Dear Kent

Following up if you manage to register TNG.

If not registered it will run in free mode
(some features will be disabled and on the home page have a lock icon).

You will only have access to calls for the last month.
by Belinda Frick
Wed May 06, 2020 1:50 pm
 
Forum: TNG
Topic: Error Licensing TNGLive
Replies: 3
Views: 7514

Re: Error Licensing TNGLive

Dear Kent

Admin restarted the license manager this morning.

Please click on Register and follow the process.
by Belinda Frick
Tue May 05, 2020 3:41 pm
 
Forum: TNG
Topic: Error Licensing TNGLive
Replies: 3
Views: 7514

Re: New Mitel version 9 / 10 - AMTMitel Call details

QUERY: Client is using AMTMitel 1.6.6.4 with Mitai 5 and receiving call details for one controller on older controller software 8.0 PR3(no licensing to upgrade), but upgraded their other controllers to : Release level : 9.0 SP3 PR1 Active software load : 9.0.3.24 What upgrades should they use: &sdo...
by Belinda Frick
Thu Apr 23, 2020 3:16 pm
 
Forum: Amethyst
Topic: New Mitel version 9 / 10 - AMTMitel Call details
Replies: 2
Views: 22757

Re: TNG Live keeps losing its licence/activation

Dear Johan Thank you for completing the activation for Medpro. Please enable alarms and setup a daily scheduled report to help with monitoring. If it looses activation again, I will need the same files to investigate. As discussed, please check if other branches also needs activation and advise me o...
by Belinda Frick
Thu Mar 05, 2020 3:06 pm
 
Forum: Topaz
Topic: TNG Live keeps losing its licence/activation
Replies: 6
Views: 31459

Re: TNG Live keeps losing its licence/activation

Dear Johan Thank you. Cipla Medpro showed on our license manager and has been activated. Please monitor if it stays active, and contact Support if any issues. If any errrors with activation, it will be logged in the tng.log file. The attached file has the normal entries for successful connection. Pl...
by Belinda Frick
Thu Mar 05, 2020 2:40 pm
 
Forum: Topaz
Topic: TNG Live keeps losing its licence/activation
Replies: 6
Views: 31459
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