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Re: TNG Live keeps losing its licence/activation

Dear Johan

As discussed, please attached the following:

tng.log for the date you last did the activation
tng.ini
screenshot of ipconfig
by Belinda Frick
Thu Mar 05, 2020 2:12 pm
 
Forum: Topaz
Topic: TNG Live keeps losing its licence/activation
Replies: 6
Views: 31518

TNGLive(no buffer) with a buffer

TNGLive has the option for with or without buffer. The TNG buffer is serial and will only buffer data received from serial connection (com port). NOTE: TNGLive(no buffer) can also be installed with a buffer. ⋅ If standard TNG buffer( serial ) is used, it must be configure to AUTO DUMP data...
by Belinda Frick
Thu Feb 06, 2020 2:02 pm
 
Forum: Support Archive's (TNG)
Topic: TNGLive(no buffer) with a buffer
Replies: 0
Views: 4623

AMETHYST 1.6 AQM : Can I redo an AQM

Calls flagged for AQM will list as 'A'. You can also review a recording that was not flagged. If you do the first review it will change to 'B'. Anyone who has AQM access and access to the recording can redo the AQM review. The supervisor is then editing the previous review. Only the last review's sc...
by Belinda Frick
Wed Jan 15, 2020 2:25 pm
 
Forum: Amethyst
Topic: AMETHYST 1.6 AQM : Can I redo an AQM
Replies: 0
Views: 21607

Re: TNG install on linux

by Belinda Frick
Fri Jan 10, 2020 3:28 pm
 
Forum: TNG
Topic: TNG install on linux
Replies: 3
Views: 10119

Re: New Mitel version 9 / 10 - AMTMitel Call details

Mitel Controller vs Mitai library version vs call details: MiTAI 6 is supported on a Mitel Controller with Software version 8. So if the one controller is 8 and the other 9, upgrade to the version of AmtMitel for MiTai6. The Amtmitel that is on CRE10, is used for the barring. Use that version. If th...
by Belinda Frick
Tue Dec 10, 2019 2:05 pm
 
Forum: Amethyst
Topic: New Mitel version 9 / 10 - AMTMitel Call details
Replies: 2
Views: 22953

TNG: Where do I find the TNG 4*/Asterisk or linux install

TNGLive is TNG without buffer and TNG4* See LINUX INSTALL sections on: ⋅ forum : TNG 1.1.1.12 Download Links ⋅ website http://www.datatex.co.za/downloads/ REQUIREMENTS: ⋅ Access from TNG PC to Datatex License Manager to activate it: The Client's TNG PC must have interne...
by Belinda Frick
Fri Nov 29, 2019 8:20 am
 
Forum: TNG
Topic: TNG: Where do I find the TNG 4*/Asterisk or linux install
Replies: 0
Views: 6818

Re: License Manager for virtual AMETHYST Servers

All the clients that have virtual Amethyst license configured as of 2019-11: The value needs to be changed from 169.1.9.167 to license.datatex.co.za Upgrading to Webadmin 1.6.5.31 will automatically do this. Location: \\192.168.15.51\public\Applications\datatex\AMETHYST\LIVE\Amethyst standalone Serv...
by Belinda Frick
Tue Nov 19, 2019 4:25 pm
 
Forum: Support Archive's (Amethyst)
Topic: License Manager for virtual AMETHYST Servers
Replies: 1
Views: 19558

Re: SSL/TLS error/how can i fix this

As discussed, the 06X numbers are not costing. These are new prefixes that was added. To add prefixes to the rates table, please use the custom rate feature, for example see forum post: custom rates at different branches using 'All Custom Simple' NOTE: Default ratebook is configured as Telkom, only ...
by Belinda Frick
Thu Nov 14, 2019 3:04 pm
 
Forum: TNG
Topic: SSL/TLS error/how can i fix this
Replies: 3
Views: 3450

Re: SSL/TLS error/how can i fix this

Marius advised that

he used the actual IP of the PC the software is installed on
for the TNG Barring in stead of local IP of 127.0.0.1

Please note that if the actual IP is used, it must be a static IP.
by Belinda Frick
Wed Nov 13, 2019 4:06 pm
 
Forum: TNG
Topic: SSL/TLS error/how can i fix this
Replies: 3
Views: 3450
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