Dear Marius ⋅ Stop the MVO service ⋅ Please extract these files, the password is 'datatex': MitelMVOBarring-libfiles.rar ⋅ Replace the files in the folder: C:\Program Files (x86)\Datatex\TNGCallBarring\MitelMVO400 ⋅ Start the MVO service To test, do a RESET or...
This error is due to compatibility between the browser and the operating system. You can try a different browser and if that does not work, it is most likely the operating system that does not have the libraries. If using an older Windows operating system, for example XP please than use a server run...
Dear Johan Apologies for delay in response. The TNG ticket was logged under Discontinued System TOPAZ. Please go to the Activation page and click on the REGISTER/ACTIVATE button. Top left will display the status. If successful the full version will run, else the will be locks on some of the features...
Please upgrade to the latest version of TNG for Asterisk. ⋅ Download the txt file: http://www.datatex.co.za/wp-content/uploads/2016/06/tnglive-update-1_1_1_12_2014.txt Right-click and save the file(save link), then upload onto the Asterisk server. ⋅ To update for example 'tnglive...
Dear Charl I used the files you provided and just updated my tng.ini file with your section: [PLUGIN] localnumber=0515227038 localcode=051 countrycode=27 internationalaccesscode=00 pluginName=PAastra_A470_Format_PC5 pluginPath=C:\Program Files (x86)\datatex\tng\plugins\ defaultratebook=all_custom_si...
Philip I can't see any issue in the log files. Please check the following: ⋅ That no EXCEPTIONS are configured. Extension on this list will never be barred from making calls. ⋅ All Mitel Controllers that calls goes via must be configured, if any added recently or IPs changed this...