Datatex Dynamics

The TNG OCS Interface connects to the Microsoft OCS Database (LcsCDR table) to gather the call records. Each one of these records has an ID number. The service needs to run as a user that has the proper select access to the database. Open the Services Management Console Start -> Run -> services.msc ...

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The Amethyst 1.6+ version of AMTClient, runs as a service [AmtPCService] and an application [AmtPCManager]. The Service detects the login details and starts the Application for each user as they login to the PC. You can download the install from the Distributions page on the AMETHYST Webadmin. amt-d...

When we ship a TNG initially, the buffer is programmed with a baud rate of 9600 on both the PBX and the PC side. TNG will always try to communicate with the buffer at 9600 the first time after the software was installed the first time. Since the first revision of the firmware for the buffers didn't ...

When we ship a TNG initially, the buffer is programmed with a baud rate of 9600 on both the PBX and the PC side. TNG will always try to communicate with the buffer at 9600 the first time after the software was installed the first time. Since the first revision of the firmware for the buffers didn't ...

We experienced the following symptoms at one of our sites usin the Mitel SRC recording Solutiuon and Wifi phones: When dialing a Mitel 5212 handset, that has been configured to record using the Mitel SRC solution, using a Cordless WiFi phone, the call goes through, you can see all the signaling and ...