Datatex Dynamics

Overview: This forum explains how to link a extension name to an extension . If you need to link a user name to a pin code, please see forum post: How do I add/modify/delete users in TNG? There are two methods for adding the extension numbers into the TNG software. Adding the extensions Individually...

Department Head configuration page. This page will be used to add, maintain and edit the accounts belonging to your department heads. They can be setup to have restricted or unrestricted access. Required: You need to first all your user or extensions and link them to a department. Refer to: ⋅&n...

NOTE: This document refers to TNG(with buffer) and TNG for Asterisk up to version 1.0.7.7. For TNG 1.1.1.8 and newer, please refer to post - How do I register TNG 1.1.1.6 or newer? TNG for Asterisk expires after 30 days. You need to follow the steps under "License Manager". Initial and Su...

How do I connect to TNG? Accessing TNG is as easy as logging on to your favorite website. You will require the IP address and port number of the TNG server to enter into the address section of your browser, the format would be like http://127.0.0.1:7080. You would typically replace the 127.0.0.1 wit...

You need very little technical knowledge to install TNG. To prepare yourself for the installation please ensure your PC meets the requirements to install and run TNG as specified in the SSL What is required to run TNG?. Before installing, make sure that your PABX is configured correctly; especially ...

Introduction: TNG is a web-based TMS (Telephone Management System) that allows you to identify and manage problem areas of your business telephone account. TNG has ‘Drill Down’ report functionality ensures that all information from summarized to detailed is available on a single report. You can vie...

⋅ When this error occurs, please make sure that the TNG service is running. Go to: START - > CONTROL PANEL - > ADMINISTRATIVE TOOLS - >SERVICES Look for a service called TNG. Right click on the service, and select 'Restart or Start', ⋅ If you are trying to connect to TNG from a ...

This setting needs to be changed in Windows: TOPAZ on XP: [START -> CONTROL PANEL -> REGIONAL AND LANGUAGE OPTIONS], Regional Options Tab, select your country, example ENGLISH (South-Africa). ALSO SEE: Incorrect currency. TNG TNG uses the currency that the TNG server is set to in Windows. Ensure tha...