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Re: Users that should not be on. Users with double names

1) “Please ensure your MSL device list is maintained with the extensions to be recorded (physical extensions). The physical phone needs to be configured aswel as the device on the MSL - see forum post link provided in previous post.” Duxbury has been here and has cleaned up our device list and telep...
by Hentie
Tue Jun 04, 2013 8:37 am
 
Forum: Amethyst
Topic: Users that should not be on. Users with double names
Replies: 7
Views: 7238

Users that should not be on. Users with double names

Hi Please see below screen dump and info: The following names should NOT be on Amethyst: Annie Estee Li van Niekerk IT test Double names: Laetitia Leatitia Pedro Maggie Maggie Vorster Recording as clinical enquiries with login code 6103 and not ext Themba ext 4005 should be Thandie Mazula Gumede The...
by Hentie
Mon May 27, 2013 1:41 pm
 
Forum: Amethyst
Topic: Users that should not be on. Users with double names
Replies: 7
Views: 7238

Re: Unable to retrieve recordings

Attached is the screenshot showing the extension is connected. The phone is also pointing to the correct place. What do you suggest?
by Hentie
Thu Mar 28, 2013 12:52 pm
 
Forum: Amethyst
Topic: Unable to retrieve recordings
Replies: 2
Views: 3047

Unable to retrieve recordings

Screen shot of recording device list and admin log in regards to recordings not showing.
by Hentie
Wed Mar 27, 2013 11:09 am
 
Forum: Amethyst
Topic: Unable to retrieve recordings
Replies: 2
Views: 3047

Calls not loading

Hi Belinda

Here are the logs and screenshot you've requested.

Kind Regards

Hentie
by Hentie
Fri Feb 15, 2013 9:08 am
 
Forum: Amethyst
Topic: Calls not loading
Replies: 2
Views: 2768
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