Datatex Dynamics

Since the Amethyst Servers up to now doesn't support NTP configuration through the webinterface, these scripts allow you to set the time. You need to load the script outside recording hours, for example the recording software calculates the duration of the recording, if you load the script to set th...

This has to be done on a phone that has more than 6 Flex Buttons.

TRANS * # TRANS

Enter Program 161

Press Flex Key 11

Set the Value to 1 and press Hold.

Wait 10 Seconds to allow at least one record to be exported.

Change the value back to 0 and press hold

Then press mon to exit.

We have found that when using Google Chrome as your web browser, it does not allow you to add trunks/lines in TNG. Please change to a different browser like Internet Explorer (v6 or newer) or Firefox (1.5 or newer). Once the trunks/lines has been successfully added in TNG, you may switch back to usi...

Release Notes *************** Update will be available under the member download area on http://www.datatex.co.za after 18:00. Completed Tickets - BUG Tickets Subject : Onyx: Recordings in incorrect path when ftp fails Motivation *********** When an ftp fails, and it starts up on a different day, pr...

OVERVIEW: ONYX is a single line call recording solution, it is a stand alone recording solution. All recordings in the standalone ONYX is encoded and on playback the recording is decoded, allowing you to listen to the recording. You can e-mail one(1) recording at a time, this recording will be conve...

Please check the following:

Onyx folder must not be marked 'read only'
The windows user must have full control over the entire Datatex folder.

Seps to follow: Install ONYX 1.3.0.0 Open ONYX(right click on icon and click show) Click on ONYXPlus Settings tab Under FTP settingsTick Enabled FTP Server - Enter the ONYXPlus server IP FTP User - Enter the Username of the ONYXPlus server FTP Password - Enter the Password Click 'Apply' to save thes...

OVERVIEW ONYX is written as a standalone voice recording solution. When using ONYX to make recordings, you need ONYX to listen to the recording. All recording files on the standalone ONYX is encoded and on playback the recording is decoded, allowing you to listen to the recording. Therefore, if you ...

All recordings are archived on a daily basis and the files are encrypted.

When opening the folder, the files will be decrypted and it may take a
while before it opens.

Therefore you will only be able to access one days archived recordings.

Please note that this post has been replaced with this post : AMETHYST: Remote monitoring and Maintenance AMETHYST Remote Maintenance and Monitoring requires the following configuration at the client: ⋅ The Datatex monitoring software will connect from IP 129.232.154.30 to the client's In...