Datatex Dynamics

Dear Refiloe

We also need the tng.ini file

It is in the folder:
/opt/datatex/tng

Please attach - rename to tng.txt

Thank you

Dear Refiloe

We also need the tng.ini file

It is in the folder:
/opt/datatex/tng

Thank you

Dear Refiloe Thank you for the log file. We will discuss the following entries internally and advise: 2019-09-26 10:04:56:932 [1.1.1.12] - Activation server check-in starting (forced) 2019-09-26 10:05:01:495 [1.1.1.12] - Response from activation server "upload|inifile|" 2019-09-26 10:05:01...

If 'Import Pin Users' is enabled under 'GENERAL SETTINGS' page,
then on the USER configuration page it will display the 'Read-only' message
as only one of the 2 option can be enabled.

Please advise if assistance is still required.

Dear Refiloe

Your TNGLive is in Free mode (not locks on some functions).

On HOME page,
click on TNG Registration and Activation.
Click on CHECK ACTIVATION button.

Amethyst Supervisor 2 version 2.0.1.13 has a new feature. The partial number search option is now available again. You can now search only part of the number - leading, trailing or part of the number. For this reason the information 'autocomplete off' is displayed for the number field only. 20190910...

Refiloe

RE phone conversation 2019-09-04,
the data is missing due to file corruption,
therefore the files must be blanked and re-created as per steps in the link provided previously.

Thank you

Dear Refiloe Please move the available files as per forum post and then follow the import steps for pin codes (user names): How do I import user names and pin codes into TNG? or extensions (extension names): How do I import extensions from a file into TNG? The import will created the files: ⋅&n...

Dear Refiloe

It sounds like data corruption.

Best option is to re-create the files.

REFER TO TOPIC : Not all my users are listed - please add user on call list

TNG runs on Windows 7 and Windows 10. The only difference is the USB Buffer drivers required due to Windows change. ⋅ If running TNG on Windows 7 or older, first program the buffer with the new software that is compliant to Windows 8+ driver requirements: TNG USB Buffer on Windows 8 and ne...