Support Archive's (RUBY2)
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
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- Why can't I download files or view images on the forums?
by Leon van Heerden » Mon Jan 03, 2011 4:22 pm - 0 Replies
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Mon Jan 03, 2011 4:22 pm
- Why can't I download files or view images on the forums?
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- violation of PRIMARY or UNIQUE KEY constraint "INTEG_+46" on
by Belinda Frick » Fri Jul 28, 2017 11:26 am - 0 Replies
- 26800 Views
- Last post by Belinda Frick
Fri Jul 28, 2017 11:26 am
- violation of PRIMARY or UNIQUE KEY constraint "INTEG_+46" on
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- Samsung ACD plugin settings
by Leon van Heerden » Fri Jun 10, 2016 4:23 pm - 0 Replies
- 3402 Views
- Last post by Leon van Heerden
Fri Jun 10, 2016 4:23 pm
- Samsung ACD plugin settings
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- Where do I find the RUBY PCBoard install?
by Belinda Frick » Fri May 27, 2016 10:54 am - 0 Replies
- 2883 Views
- Last post by Belinda Frick
Fri May 27, 2016 10:54 am
- Where do I find the RUBY PCBoard install?
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- RUBY2: no ACD stats only answered and unanswered calls
by Belinda Frick » Tue Oct 06, 2015 4:01 pm - 0 Replies
- 2518 Views
- Last post by Belinda Frick
Tue Oct 06, 2015 4:01 pm
- RUBY2: no ACD stats only answered and unanswered calls
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- Which RUBY report will show the average ringtime per agent?
by Belinda Frick » Tue Aug 14, 2012 3:29 pm - 0 Replies
- 2843 Views
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Tue Aug 14, 2012 3:29 pm
- Which RUBY report will show the average ringtime per agent?
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- Ruby shows 131000 or more calls.
by Leon van Heerden » Wed Jul 11, 2012 9:54 am - 0 Replies
- 2659 Views
- Last post by Leon van Heerden
Wed Jul 11, 2012 9:54 am
- Ruby shows 131000 or more calls.
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- How do I setup a RUBY group?
by Belinda Frick » Wed May 23, 2012 4:58 pm - 0 Replies
- 2395 Views
- Last post by Belinda Frick
Wed May 23, 2012 4:58 pm
- How do I setup a RUBY group?
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- RUBY: Can we add a new group for another share number?
by Belinda Frick » Wed May 23, 2012 3:49 pm - 0 Replies
- 2479 Views
- Last post by Belinda Frick
Wed May 23, 2012 3:49 pm
- RUBY: Can we add a new group for another share number?
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- Installing Datatex TAPI Antifreeze\TAF
by Therlow » Wed Feb 22, 2012 2:30 pm - 0 Replies
- 2597 Views
- Last post by Therlow
Wed Feb 22, 2012 2:30 pm
- Installing Datatex TAPI Antifreeze\TAF
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- Ruby Supervisor: "There is no data for the selected period"
by Leon van Heerden » Tue Jan 17, 2012 4:41 pm - 0 Replies
- 2489 Views
- Last post by Leon van Heerden
Tue Jan 17, 2012 4:41 pm
- Ruby Supervisor: "There is no data for the selected period"
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- Siemens HIPATH: How do I add RUBY extension to be monitored?
by Belinda Frick » Fri Nov 18, 2011 3:01 pm - 1 Replies
- 2987 Views
- Last post by Therlow
Thu Nov 24, 2011 8:27 am
- Siemens HIPATH: How do I add RUBY extension to be monitored?
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- Ruby Supervisor: Unable to locate host
by Leon van Heerden » Mon Sep 05, 2011 8:58 pm - 0 Replies
- 2670 Views
- Last post by Leon van Heerden
Mon Sep 05, 2011 8:58 pm
- Ruby Supervisor: Unable to locate host
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- My live stats is updating, but I cannot pull a Group Report
by John Richard Procter » Mon Aug 22, 2011 12:33 pm - 0 Replies
- 2454 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:33 pm
- My live stats is updating, but I cannot pull a Group Report
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- RUBY opening error: ...opening table. Application closing
by John Richard Procter » Mon Aug 22, 2011 12:23 pm - 0 Replies
- 2374 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:23 pm
- RUBY opening error: ...opening table. Application closing
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- DoImportAC5(): Dynamic SQL..-206...Column unknown DTOTALABAN
by John Richard Procter » Mon Aug 22, 2011 12:19 pm - 0 Replies
- 2441 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:19 pm
- DoImportAC5(): Dynamic SQL..-206...Column unknown DTOTALABAN
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- RUBY Agent Summary report error
by John Richard Procter » Mon Aug 22, 2011 12:14 pm - 0 Replies
- 2290 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:14 pm
- RUBY Agent Summary report error
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- Ruby server (Ruby.exe) released. Version : 2.3.12.0
by John Richard Procter » Mon Aug 22, 2011 12:13 pm - 0 Replies
- 2487 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:13 pm
- Ruby server (Ruby.exe) released. Version : 2.3.12.0
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- Ruby Supervisor (Rubysup.exe) released. Version : 2.3.11.3
by John Richard Procter » Mon Aug 22, 2011 12:09 pm - 0 Replies
- 2288 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:09 pm
- Ruby Supervisor (Rubysup.exe) released. Version : 2.3.11.3
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- In RUBY Supervisor it shows Connected 18/20
by John Richard Procter » Mon Aug 22, 2011 12:07 pm - 0 Replies
- 2306 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:07 pm
- In RUBY Supervisor it shows Connected 18/20
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- RUBY and the Ericsson MD110: Queue time and Abandoned
by John Richard Procter » Mon Aug 22, 2011 12:03 pm - 0 Replies
- 2219 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:03 pm
- RUBY and the Ericsson MD110: Queue time and Abandoned
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- My RUBY report shows 'Network Traffic Time'
by John Richard Procter » Mon Aug 22, 2011 12:02 pm - 0 Replies
- 2593 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 12:02 pm
- My RUBY report shows 'Network Traffic Time'
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- error connecting to database
by John Richard Procter » Mon Aug 22, 2011 11:58 am - 0 Replies
- 2189 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:58 am
- error connecting to database
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- If an agent is logged out will it show as a transferred call
by John Richard Procter » Mon Aug 22, 2011 11:54 am - 0 Replies
- 2314 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:54 am
- If an agent is logged out will it show as a transferred call
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- error: ...user name and password...setup a Firebird login
by John Richard Procter » Mon Aug 22, 2011 11:44 am - 0 Replies
- 2295 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:44 am
- error: ...user name and password...setup a Firebird login
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- No response from RUBY server at IP and port..........
by John Richard Procter » Mon Aug 22, 2011 11:40 am - 0 Replies
- 2579 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:40 am
- No response from RUBY server at IP and port..........
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