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- Why is there is more calls answered that received in the acd
by John Richard Procter » Mon Aug 22, 2011 11:38 am
- 0 Replies
- 1372 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:38 am
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- Ruby TAPI interface (RubyTAPI.exe) released. Version : 2.3.1
by John Richard Procter » Mon Aug 22, 2011 11:37 am
- 0 Replies
- 1496 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:37 am
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- RUBY on an ericsson MD110: Things to remember
by John Richard Procter » Mon Aug 22, 2011 11:31 am
- 0 Replies
- 1343 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:31 am
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- What information do I require to configure RUBY group setup
by John Richard Procter » Mon Aug 22, 2011 11:21 am
- 0 Replies
- 1549 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:21 am
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- Voicemails are inaccurate
by John Richard Procter » Mon Aug 22, 2011 10:49 am
- 0 Replies
- 1132 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 10:49 am
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- Why is the TOTAL CALLS FOR AGENTS less than TOTAL ACD Calls?
by John Richard Procter » Wed Aug 17, 2011 4:35 pm
- 0 Replies
- 1175 Views
- Last post by John Richard Procter
Wed Aug 17, 2011 4:35 pm
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- RUBY installation and configurtion with Samsung and Tapi
by John Richard Procter » Wed Aug 17, 2011 4:30 pm
- 0 Replies
- 1140 Views
- Last post by John Richard Procter
Wed Aug 17, 2011 4:30 pm
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- GFIX error: Bad paramaters ... secondary server
by John Richard Procter » Tue Aug 16, 2011 2:14 pm
- 0 Replies
- 1166 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 2:14 pm
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- RUBY integration with the Panasonic KXTD
by John Richard Procter » Tue Aug 16, 2011 1:55 pm
- 0 Replies
- 1180 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 1:55 pm
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- Mitel PABX: Agent shows busy in Real time info
by John Richard Procter » Tue Aug 16, 2011 12:55 pm
- 0 Replies
- 1188 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:55 pm
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- Why is there no information under "Group Information"?
by John Richard Procter » Tue Aug 16, 2011 12:53 pm
- 0 Replies
- 1197 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:53 pm
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- Detailed explanation of abandoned calls on LG GDK /SAMSUNG
by John Richard Procter » Tue Aug 16, 2011 12:46 pm
- 0 Replies
- 1107 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:46 pm
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- How can I check whether the Samsung OfficServLink is connect
by John Richard Procter » Tue Aug 16, 2011 12:22 pm
- 0 Replies
- 1163 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:22 pm
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- SNOM phone in the RUBY3 Callcentre
by John Richard Procter » Tue Aug 16, 2011 12:20 pm
- 0 Replies
- 1097 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:20 pm
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- RUBY and SAMSUNG 7400: new DID number added to PABX
by John Richard Procter » Tue Aug 16, 2011 12:17 pm
- 0 Replies
- 1168 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:17 pm
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- ruby2 error: "Error Opening Tables.Application closing down"
by John Richard Procter » Mon Aug 15, 2011 12:53 pm
- 0 Replies
- 1344 Views
- Last post by John Richard Procter
Mon Aug 15, 2011 12:53 pm
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- How to install and configure DTP for the Panasonic KXTD
by John Richard Procter » Mon Aug 15, 2011 12:49 pm
- 0 Replies
- 1490 Views
- Last post by John Richard Procter
Mon Aug 15, 2011 12:49 pm
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- Voicemail and Auto-attendant are on the same port.
by John Richard Procter » Sat Aug 06, 2011 11:26 pm
- 0 Replies
- 1181 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:26 pm
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- RUBY REPORT:No abandoned and queue data on individual report
by John Richard Procter » Sat Aug 06, 2011 11:25 pm
- 0 Replies
- 1148 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:25 pm
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- Internal gds software consistency check
by John Richard Procter » Sat Aug 06, 2011 11:23 pm
- 0 Replies
- 1195 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:23 pm
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- IO error for file c:\Ruby.gdb. Error while trying to open
by John Richard Procter » Sat Aug 06, 2011 11:20 pm
- 0 Replies
- 1166 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:20 pm
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- New RUBY Server, Supervisor, and Configuration
by John Richard Procter » Sat Aug 06, 2011 11:15 pm
- 0 Replies
- 1106 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:15 pm
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- An explanation of the Ruby Wallboard fields
by John Richard Procter » Sat Aug 06, 2011 11:12 pm
- 0 Replies
- 1888 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:12 pm
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- RUBY: An explanation of the fields in the GROUP SUMMARY
by John Richard Procter » Sat Aug 06, 2011 11:10 pm
- 0 Replies
- 1199 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:10 pm
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- RUBY.LOG: EXCEPTION ERROR... store a string of length ...
by John Richard Procter » Sat Aug 06, 2011 11:01 pm
- 0 Replies
- 1123 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:01 pm
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