Support Archive's (RUBY2)
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
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- Why can't I download files or view images on the forums?
by Leon van Heerden » Mon Jan 03, 2011 4:22 pm - 0 Replies
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Mon Jan 03, 2011 4:22 pm
- Why can't I download files or view images on the forums?
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- Why is there is more calls answered that received in the acd
by John Richard Procter » Mon Aug 22, 2011 11:38 am - 0 Replies
- 1566 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:38 am
- Why is there is more calls answered that received in the acd
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- Ruby TAPI interface (RubyTAPI.exe) released. Version : 2.3.1
by John Richard Procter » Mon Aug 22, 2011 11:37 am - 0 Replies
- 1739 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:37 am
- Ruby TAPI interface (RubyTAPI.exe) released. Version : 2.3.1
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- RUBY on an ericsson MD110: Things to remember
by John Richard Procter » Mon Aug 22, 2011 11:31 am - 0 Replies
- 1583 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:31 am
- RUBY on an ericsson MD110: Things to remember
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- What information do I require to configure RUBY group setup
by John Richard Procter » Mon Aug 22, 2011 11:21 am - 0 Replies
- 1836 Views
- Last post by John Richard Procter
Mon Aug 22, 2011 11:21 am
- What information do I require to configure RUBY group setup
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- Voicemails are inaccurate
by John Richard Procter » Mon Aug 22, 2011 10:49 am - 0 Replies
- 1337 Views
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Mon Aug 22, 2011 10:49 am
- Voicemails are inaccurate
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- Why is the TOTAL CALLS FOR AGENTS less than TOTAL ACD Calls?
by John Richard Procter » Wed Aug 17, 2011 4:35 pm - 0 Replies
- 1433 Views
- Last post by John Richard Procter
Wed Aug 17, 2011 4:35 pm
- Why is the TOTAL CALLS FOR AGENTS less than TOTAL ACD Calls?
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- RUBY installation and configurtion with Samsung and Tapi
by John Richard Procter » Wed Aug 17, 2011 4:30 pm - 0 Replies
- 1416 Views
- Last post by John Richard Procter
Wed Aug 17, 2011 4:30 pm
- RUBY installation and configurtion with Samsung and Tapi
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- GFIX error: Bad paramaters ... secondary server
by John Richard Procter » Tue Aug 16, 2011 2:14 pm - 0 Replies
- 1389 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 2:14 pm
- GFIX error: Bad paramaters ... secondary server
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- RUBY integration with the Panasonic KXTD
by John Richard Procter » Tue Aug 16, 2011 1:55 pm - 0 Replies
- 1401 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 1:55 pm
- RUBY integration with the Panasonic KXTD
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- Mitel PABX: Agent shows busy in Real time info
by John Richard Procter » Tue Aug 16, 2011 12:55 pm - 0 Replies
- 1376 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:55 pm
- Mitel PABX: Agent shows busy in Real time info
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- Why is there no information under "Group Information"?
by John Richard Procter » Tue Aug 16, 2011 12:53 pm - 0 Replies
- 1416 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:53 pm
- Why is there no information under "Group Information"?
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- Detailed explanation of abandoned calls on LG GDK /SAMSUNG
by John Richard Procter » Tue Aug 16, 2011 12:46 pm - 0 Replies
- 1341 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:46 pm
- Detailed explanation of abandoned calls on LG GDK /SAMSUNG
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- How can I check whether the Samsung OfficServLink is connect
by John Richard Procter » Tue Aug 16, 2011 12:22 pm - 0 Replies
- 1352 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:22 pm
- How can I check whether the Samsung OfficServLink is connect
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- SNOM phone in the RUBY3 Callcentre
by John Richard Procter » Tue Aug 16, 2011 12:20 pm - 0 Replies
- 1303 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:20 pm
- SNOM phone in the RUBY3 Callcentre
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- RUBY and SAMSUNG 7400: new DID number added to PABX
by John Richard Procter » Tue Aug 16, 2011 12:17 pm - 0 Replies
- 1372 Views
- Last post by John Richard Procter
Tue Aug 16, 2011 12:17 pm
- RUBY and SAMSUNG 7400: new DID number added to PABX
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- ruby2 error: "Error Opening Tables.Application closing down"
by John Richard Procter » Mon Aug 15, 2011 12:53 pm - 0 Replies
- 1591 Views
- Last post by John Richard Procter
Mon Aug 15, 2011 12:53 pm
- ruby2 error: "Error Opening Tables.Application closing down"
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- How to install and configure DTP for the Panasonic KXTD
by John Richard Procter » Mon Aug 15, 2011 12:49 pm - 0 Replies
- 1721 Views
- Last post by John Richard Procter
Mon Aug 15, 2011 12:49 pm
- How to install and configure DTP for the Panasonic KXTD
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- Voicemail and Auto-attendant are on the same port.
by John Richard Procter » Sat Aug 06, 2011 11:26 pm - 0 Replies
- 1387 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:26 pm
- Voicemail and Auto-attendant are on the same port.
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- RUBY REPORT:No abandoned and queue data on individual report
by John Richard Procter » Sat Aug 06, 2011 11:25 pm - 0 Replies
- 1408 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:25 pm
- RUBY REPORT:No abandoned and queue data on individual report
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- Internal gds software consistency check
by John Richard Procter » Sat Aug 06, 2011 11:23 pm - 0 Replies
- 1418 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:23 pm
- Internal gds software consistency check
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- IO error for file c:\Ruby.gdb. Error while trying to open
by John Richard Procter » Sat Aug 06, 2011 11:20 pm - 0 Replies
- 1412 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:20 pm
- IO error for file c:\Ruby.gdb. Error while trying to open
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- New RUBY Server, Supervisor, and Configuration
by John Richard Procter » Sat Aug 06, 2011 11:15 pm - 0 Replies
- 1318 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:15 pm
- New RUBY Server, Supervisor, and Configuration
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- An explanation of the Ruby Wallboard fields
by John Richard Procter » Sat Aug 06, 2011 11:12 pm - 0 Replies
- 2174 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:12 pm
- An explanation of the Ruby Wallboard fields
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- RUBY: An explanation of the fields in the GROUP SUMMARY
by John Richard Procter » Sat Aug 06, 2011 11:10 pm - 0 Replies
- 1419 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:10 pm
- RUBY: An explanation of the fields in the GROUP SUMMARY
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- RUBY.LOG: EXCEPTION ERROR... store a string of length ...
by John Richard Procter » Sat Aug 06, 2011 11:01 pm - 0 Replies
- 1333 Views
- Last post by John Richard Procter
Sat Aug 06, 2011 11:01 pm
- RUBY.LOG: EXCEPTION ERROR... store a string of length ...
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