Unable to upload dial plan/peer list

[imokoko]

HI

Please see attached logs.
I am struggling to pull data from TNG again for my monthly reports. I have imported the data and set up TNG to read from the master.csv file saved inside the import folder but TNG is not reading the file.

[Leon van Heerden]

Hi
I think the problem is that the TNG can't connect to your TNG Server. The Aster Manager Interface (AMI) keeps getting disconnected. So it will never load the Dial plan and Peer List.

Code: Select all

2012-07-09 12:12:15:421 [1.0.7.6] - AMI connected to port 5038 on xxx.xx.x.xx
2012-07-09 12:12:16:437 [1.0.7.6] - AMI Disconnected:0 -
2012-07-09 12:12:16:562 [1.0.7.6] - AMI connected to port 5038 on xxx.xx.x.xx
2012-07-09 12:12:17:578 [1.0.7.6] - AMI Disconnected:0 -
2012-07-09 12:12:17:703 [1.0.7.6] - AMI connected to port 5038 on xxx.xx.x.xx
2012-07-09 12:12:18:718 [1.0.7.6] - AMI Disconnected:0 -
2012-07-09 12:12:20:718 [1.0.7.6] - AMI Exception:Connection Closed Gracefully. - repeated 7 times
2012-07-09 12:12:20:718 [1.0.7.6] - AMI Exception:ConnectToAsterisk: Connect timed out.

Please check that the Manager.conf file as per the default configuration for a new TNG installation.