TNG not ready to process files

[annam]

Tng using file splitter. Not able to read cdr records from Cisco PABX.

[Odette Danster]

Dear Anna

We have investigated the logs and found that after the " [FRP] TNG not ready to process files. [Repeated 50 times]" entries in the log, TNG was able to load the cdr files.

Please see log entries below:
2012-10-05 10:56:52:332 [1.0.7.0] - [FRP] CDR File "C:\Program Files (x86)\Datatex\FileSplitter\ciscoout\cdr_StandAloneCluster_01_201209242303_146058_20120925010347006.cis" added to list.
2012-10-05 10:56:52:347 [1.0.7.0] - [FRP] CDR File "C:\Program Files (x86)\Datatex\FileSplitter\ciscoout\cdr_StandAloneCluster_01_201209242313_146059_20120925011357009.cis" added to list.

Once the files are added to list TNG loads the information and you should be able to draw reports for the data that was loaded.