TNG as an Billing System

Web based, multi-user, Telephone Management System with budget management and barring control

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TNG as an Billing System

Postby AndrewS » Wed Oct 31, 2012 9:43 pm

Dear Datatex

Is it possible for the TNG TMS to be used as an billing device where you use custom rate book as your billing rates . We would like to use the TNG as an billing device , however we are having some problems with the custom ratebook .

Also if we can use the TNG as an Billing system is it possible to get the billing exchange zones for custom ratebook ?


Thanking you in advance
AndrewS
 
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Re: TNG as an Billing System

Postby Belinda Frick » Thu Nov 01, 2012 10:35 am

  • Each service provider has their own 'exchange' file to determine if a call is local, national, international, etc. You need to use the ratebook for the service provider as basis for creating your own custom ratebook. Once you have selected this ratebook and configured your TNG(area information) accordingly you can setup the custom ratebook. For custom ratebook configuration see forum post: TNG Custom Rate Configuration and Format

    Note that our custom ratebook also have a feature where you can use a default cost for all zones not specified - see forum post: Re: Zones to use for TNG and Custom rates

    For zones, please see forum post:
    Zones to use for TNG and Custom rates

  • If you just want to do a markup on the existing rates. You can select one of the standard ratebooks as your default ratebook and then configure the markup - see forum post: Can I add a Markup in TNG?

    NOTE: Markup is done as percentage on selected ratebook and is per department.
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Re: TNG as an Billing System

Postby AndrewS » Thu Nov 01, 2012 10:55 am

HI


We are currently entering the Service Provider Market for VoIP , hence my question with regards to the custom rate as a billing , I bulid A custom Ratebook however the Costs if i do a Cost calculator shows 0.00 costs , I followed the Manaul step by step, Please advise .
I also uploaded a test rate book if you mind telling me if i did something wrong ,the cost are at current fictional

Thanking you in advance
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AndrewS
 
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Re: TNG as an Billing System

Postby Belinda Frick » Thu Nov 01, 2012 11:48 am

I cannot open your '.txt' file. I would suggest to 'rar' it.

Also see: How do I download/copy a custom ratebook to create another?
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Re: TNG as an Billing System

Postby AndrewS » Thu Nov 01, 2012 12:23 pm

Hi ,

I have loaded it into a .rar file .


Thanks
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Re: TNG as an Billing System

Postby Odette Danster » Tue Nov 06, 2012 5:13 pm

Dear Andrew

Currently, TNG does not have a ratebook for your service provider.

To setup a ratebook for your service provider, we will require the follow information - refer to forum post:

What is the requirements to setup TNG rates for my country?

Please note the we did a test on the Telkom website with their Cost Calculator and the switchboard number with the prefix (010)000- is an invalid destination, but the switchboard number starting with '087' is valid.

Kind Regards
Odette
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Re: TNG as an Billing System

Postby AndrewS » Wed Nov 07, 2012 1:27 pm

Hi Odette,


Please find attached all IS call rates with internaltional Prefixes , Local will apply to same prefixes ,

There is no peak and of peak minutes if there is anything else please let me know .

Also may I please have an estimate of how long this might take .

Thanking you in advance
Kind Regards
Andrew Scott
Sector5
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Re: TNG as an Billing System

Postby AndrewS » Thu Nov 08, 2012 8:36 am

HI Odette ,


I have asked Internet Solutions for more in depth info , will keep you updated thanks \
AndrewS
 
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Re: TNG as an Billing System

Postby Belinda Frick » Thu Nov 08, 2012 11:47 am

thanks. You can request the details from IS and forward to us when available.

Please note that we are currently working on a TNG for Asterisk release, only once this has been finalized and released will we prioritize next updates for TNG.
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Re: TNG as an Billing System

Postby AndrewS » Tue Nov 13, 2012 1:01 pm

Hi Datatex ,

Please find attached the info from IS . This is a critical update that we need .

Please advise.

Kind regards

Andrew Scott
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