Topaz autoreports

[Frankbetz]

I have done the update and I have tried different settings for the printers but the reports still only print once after I have rebooted the machine and then not again.

[Belinda Frick]

Ensure you are running the latest version of TOPAZ, see forum post:
Where do I find the last update/release of TOPAZ?

Please refer to forum post:
TOPAZ: Printer and Printer Driver

Is this a batch report that does not print? Please see forum post:
Why does my TOPAZ batch report not print?

[Frankbetz]

Everything you sent me on the post has been done and checked, the version is 1771 and printer is specified and available, test print works 100%, The problem "the reports still only print once after I have rebooted the machine and then not again." Still remains!

Thanks

Frank

[Belinda Frick]

1. Is it a network printer?
2. If network printer, is the PC running at the time of the batch reports are scheduled to run? Does the PC get shutdown outside office hours?
3. Is it the default printer installed on the TOPAZ Master PC?
4. What is the printer brand and model?
5. Does it have more than one paper tray?