TNG4* - Retrieving parked calls charged

Web based, multi-user, Telephone Management System with budget management and barring control

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TNG4* - Retrieving parked calls charged

Postby hnsmith » Fri May 31, 2013 1:58 pm

I am running TNG for Asterisk and we use the Parking feature of Asterisk (transfer a call to extension 700, call gets placed in a holding area <extension 701, 702, 703, etc.>).
When retrieving a call from the parking area by dialling 701 for instance, that call shows up in TNG as "2721701 BERGVLIET - (ZA)" and carries a cost instead of showing 0.
How can I prevent this from happening?
hnsmith
 
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