TNG NOT LOGGING EVERYDAY ON AASTRA A470

[HendrikMeyer426]

TNG only logs every other day, but in the tcp proxy file all the smdr from the A470 is there.

[Belinda Frick]

The TNG log on the day it stopped importing calls shows the following:

Code: Select all

2014-03-27 11:58:47:031 [1.1.1.11] -  [FRP] CDR File "C:\Program Files (x86)\datatex\tng\tcpproxy.txt" does not exists [Repeated 23 times]
2014-03-27 11:58:47:031 [1.1.1.11] - File Reader Process Exception:Error in TProcessThread.Execute: Cannot open file "C:\Program Files (x86)\datatex\tng\tcpproxy.txt". The process cannot access the file because it is being used by another process
2014-03-27 11:58:47:047 [1.1.1.11] -  [FRP] Clearing File List.

I will need to try and simulate it in a test TNG. I will update the ticket once completed.