hi,
please assist with the below query:
the system has over charged the call that took 24 Minute is register as it took 2 hours, see attached, I have highlighted the query in red colour
Many Thanks
Mmaphuti Kgatla
Incorrect rating
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Incorrect rating
by Kgatla » Wed Jun 11, 2014 10:32 am
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Re: Incorrect rating
by John Richard Procter » Fri Jun 20, 2014 12:43 pm
Dear Kgatla
This normally occurs when the TNG never received correct termination for a specific extension from the PABX.
Could also be that a call was made and the handset was not put down correctly.
Kind Regard
John-Ri Procter
This normally occurs when the TNG never received correct termination for a specific extension from the PABX.
Could also be that a call was made and the handset was not put down correctly.
Kind Regard
John-Ri Procter
- John Richard Procter
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- Joined: Tue May 03, 2011 2:02 pm
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