Excel Department summary export

Web based, multi-user, Telephone Management System with budget management and barring control

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Excel Department summary export

Postby Richardv » Thu Oct 30, 2014 12:14 pm

Hi

I have a client who runs a Department summary (Preview is 100%) We then export to Excel only to find that we only get half of the report.
Richardv
 
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Joined: Thu Mar 29, 2012 12:47 pm

Re: Excel Department summary export

Postby Belinda Frick » Fri Nov 21, 2014 11:53 pm

The CSV export does not have the same display format as the TNG html report. It simply contains all the information used to create the html report. This allows you to format data as per your requirements outside TNG.

The CSV export format is fixed and cannot be changed in TNG. The CSV fields will also be different depending on the TNG report you export to CSV.

Please Note:

All total costs on the report will be excluded when it is exported to Excel as this will allow the user to add totals as per their preference using Excel's functionality.
Belinda Frick
 
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