Hi guys,
A client of ours has requested a report that will indicate the top 30 outbound callers over a month or week period. How would one run such a report using TNG?
TOP 30 callers report
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TOP 30 callers report
by Dcdata » Mon Aug 31, 2015 3:21 pm
- Dcdata
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Re: TOP 30 callers report
by Lindisa Bajisi23 » Mon Aug 31, 2015 4:37 pm
Hi Dcdata
Please select highest cost call criteria on reports
Type in the number of the callers you want to pull for on Top Call Entries to List
Tick call outcome and select Outgoing Answered Calls Only
Click on preview
You can set the schedule report by selecting the schedule opition next to preview to recicive the report via email over a month or a week period.
follow the steps from this forum post:
automated montly reports
Please select highest cost call criteria on reports
Type in the number of the callers you want to pull for on Top Call Entries to List
Tick call outcome and select Outgoing Answered Calls Only
Click on preview
You can set the schedule report by selecting the schedule opition next to preview to recicive the report via email over a month or a week period.
follow the steps from this forum post:
automated montly reports
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- Lindisa Bajisi23
- Posts: 15
- Joined: Mon Mar 02, 2015 9:07 am
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