Call Direction / Destination Reporting

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Re: Call Direction / Destination Reporting

Postby Luanda_Junzi » Wed Sep 02, 2015 12:40 pm

Good day JJ.

TNG translate what it gets from the PABX in this case it receive "incoming" from trunk PSTN0 and translate to "incoming". while on other trunks it receive the CLI and print the received CLI

snap..PNG


Can compare the configuration of Trunk PSTN0 with PSTN1 trunk configurations.

take screenshots and also attach logs for PSTN0 and PSTN1

we don't do PABX support but will try to assist our level best

Regards

Luanda
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Re: Call Direction / Destination Reporting

Postby Phase_1 » Wed Sep 02, 2015 1:54 pm

Hi Luanda,

I attached the screenshot for PSTN0/22.

They are running Epygi Quadro M32x
Firm v: 5.3.64
Neotel E1/T1 trunk

if you pay attention to the screenshot, the PBX displays the incoming number correctly, the TNG however is not.

Please advise
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Re: Call Direction / Destination Reporting

Postby Phase_1 » Wed Sep 02, 2015 1:59 pm

To add,

PSTN0 is incoming, PSTN1 is outgoing.
Only the outgoing calls are displaying the number.
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Re: Call Direction / Destination Reporting

Postby Phase_1 » Tue Sep 08, 2015 11:19 am

Morning Luanda,

I attached the log file I could find for the PBX.
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Re: Call Direction / Destination Reporting

Postby Luanda_Junzi » Tue Sep 08, 2015 11:39 am

Thanks JJ

I will investigate then revert back to you before COB.

Regards

Luanda
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