Segmentation fault after update

[Dcdata]

Hi Guys

After running the update tng-update-1_1_1_12_2014 on a tng system we get a segmentation fault.

I ran the following command:

Code: Select all

strace -f ./tng 2> full.log


The full.log file is attached to this post.

Please can you help us determine the reason why we are getting a segmentation fault.

[Leon van Heerden]

Hi,
Did you do an export for LANG=C before you ran the TNG like this?

So can you try this:

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export LANG=C
strace -f -s 255 ./tng 2> trace.log

Leon

[Dcdata]

Hi Leon

Thank-you for your reply.

We ran the code as you asked and have attached the trace.log file.

Please le us know if we can assist you any further.

[Leon van Heerden]

I have looked at this log and can't see what is causing the crash.
I am investigating further and will give more feedback/suggestions shortly.
Leon

[Leon van Heerden]

This issue was the dial code that was used to build the Exchange.Dat file, was not a known number. This normally causes a blank database to be build in windows, but it seems to cause the Linux version to crash with this segmentation fault.
I looked up a number int he same area as this client and entered the first 6 digits from the Telkom number as the LocalNumber. There after the exchange build normally and TNG started.

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[PLUGIN]
localnumber=0114440000
localcode=011


The error was actually displayed in the tng.log when it started.